Patient-First Medical Office Assistant | EMR & Scheduling

Trilogy Wellness; Monroeville (Allegheny County); On-site; USD 22,041 - 26,174; Full time

Benefits offered by this job

401(k)

Life Insurance

Disability Insurance

Dental Insurance

Vision Insurance

Paid travel

Job summary

Trilogy Wellness in Monroeville is seeking a Medical Office Assistant (Regard MGT PA) to support patient care, scheduling, check-in/out, and EMR data entry. The role requires in-person interaction, Zoom, and phone communications, with travel between Greensburg, Connellsville, Latrobe, and Monroeville, paid.

You will greet patients, verify insurance, collect payments, maintain a clean office, update patient records in EMR, and assist with referrals to community partners.

Qualifications

• High School diploma or equivalent is required.
• U.S. work authorization required.
• Driver’s license required.
• Customer service experience required.
• Office experience preferred.
• EMR experience preferred.
• Previous medical office experience preferred.

Responsibilities

• Provide outstanding customer service and greet patients.
• Check patients in and out.
• Verify insurance information.
• Collect co-pays/payments due.
• Deposit cash at the bank.
• Answer phones and return messages.
• Schedule new and existing patients.
• Collect drug-screen samples.
• Create and maintain a clean and welcoming office environment.
• Enter data, run reports, audit, and file records.
• Manage, update, and chart patient records in an EMR.
• Create and maintain community partnerships.
• Assist patients and providers with referrals to community partners.
• Attend community events on behalf of the organization.
• Participate in after-hours on-call rotation.
• Perform other office duties as assigned by the manager.

Skills

Customer service

US Work Authorization

Driver’s License

Office experience

EMR experience

Previous medical office experience

Medical office experience

Education

High School or Equivalent

Tools

EMR system

Job description

Trilogy Wellness in Monroeville is seeking a Medical Office Assistant (Regard MGT PA) to support patient care, scheduling, check-in/out, and EMR data entry. The role requires in-person interaction, Zoom, and phone communications, with travel between Greensburg, Connellsville, Latrobe, and Monroeville, paid.

You will greet patients, verify insurance, collect payments, maintain a clean office, update patient records in EMR, and assist with referrals to community partners.