Medical Office Assistant

Regard Management PA LLC; Greensburg (Westmoreland County); On-site; USD 22,041 - 26,174; Full time

Benefits offered by this job

401(k)

Life Insurance

Disability Insurance

Dental and Vision Insurance

Job summary

Regard Management PA LLC in Greensburg, PA is seeking a Medical Office Assistant to support Trilogy Wellness. The role involves front desk duties, patient scheduling, insurance verification, and billing tasks across multiple offices in Greensburg, Connellsville, Latrobe, and Monroeville.

Candidates must be prepared to travel between locations, with travel expenses paid. The position requires US work authorization, a high school diploma, and strong customer service skills.

Qualifications

• High School diploma or equivalent required.
• US work authorization required.
• Customer service experience required.
• Office experience preferred.
• EMR experience preferred.

Responsibilities

• Check patients in and out.
• Verify insurance information.
• Collect co-pays and payments due.
• Schedule new and existing patients.
• Data entry, run reports, and file records.
• Maintain and chart patient records in EMR.
• Create and maintain community partnerships.
• Assist patients and providers with referrals to partners.
• Travel between Greensburg, Connellsville, Latrobe, and Monroeville (paid).
• Participate in after-hours on-call rotation.
• Other duties as assigned by the manager.

Skills

Customer Service

Scheduling

Communication

Education

High School Diploma or GED

Tools

EMR (Electronic Medical Records)

Job description

Medical Office Assistant

Regard Management PA LLC – Greensburg, Pennsylvania, United States

About this position

At Trilogy Wellness, our mission is to bring the highest quality of care to those individuals suffering from Substance Use Disorder (SUD). We understand not only how difficult it can be to recover from addiction but that the road to recovery may be a long and bumpy one. We know for sure that to achieve success, this road must be traveled with as much support as possible. Our staff must come to work with a positive attitude and compassion to help each other and all of our patients succeed.

About the role

The Medical Office Assistant for Trilogy Wellness (Regard MGT PA) works in the medical office completing a variety of tasks to ensure patient care, office readiness, and organizational growth. They interact with patients in person, via Zoom and phone for scheduling, check‑in, toxicology, and check‑out. They also interact with community partners to ensure referral sources for patients, maintain the office, and attend community events on behalf of the company. This position requires travel between offices in Greensburg, Connellsville, Latrobe, and Monroeville. Travel is paid.

What you’ll do

• Checking patients in and out
• Verify insurance information
• Collect co‑pays/payments due
• Deposit cash at the bank
• Answer phones and return messages
• Schedule new and existing patients
• Collect drug screen samples
• Create and maintain a clean and welcoming office environment
• Data entry, run reports, audit, and file records
• Manage, update, and chart patient records in an Electronic Medical Records System (EMR)
• Create and maintain community partnerships
• Assist patients and providers with referrals to community partners
• Attend community events on behalf of the organization
• Participate in after‑hours on‑call rotation
• Other office duties as assigned by the manager

Qualifications

• High School or Equivalent (Required)
• US Work authorization (Required)
• Driver’s License (Required)
• Customer Service experience (Required)
• Office experience (Preferred)
• EMR experience (Preferred)
• Previous medical office experience (Preferred)

Additional Details

• Schedule: Weekdays (hours vary) and every other Saturday
• Compensation: $16–$19 per hour depends on experience, with paid travel
• Benefits: 401(k), Life Insurance, Disability Insurance, Dental and Vision Insurance offered
• Travel between offices Greensburg, Connellsville, Latrobe, and Monroeville is paid