Medical Office Assistant

SpineSearch LLC; Englewood (NJ); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is looking for a highly professional medical office assistant to join their concierge orthopedic group. This full-time position involves a variety of administrative tasks, including greeting patients, managing appointments, and handling insurance communications. The role requires strong communication skills and attention to detail, as well as experience in medical front office administration. If you are passionate about providing exceptional patient care and thrive in a dynamic environment, this opportunity is perfect for you. Join a team dedicated to excellence in orthopedic care and make a meaningful impact in patients' lives.

Qualifications

• 2+ years in medical front office administration, preferably in orthopedics.
• Familiarity with prior authorization processes and out-of-network billing.

Responsibilities

• Greet and check in patients, ensuring a welcoming environment.
• Schedule appointments and manage the physician’s calendar efficiently.
• Communicate with insurance companies for timely approvals.

Skills

Medical front office administration

Communication skills

Attention to detail

Financial discussions

Education

High school diploma

Associate's degree in healthcare administration

Bachelor's degree in healthcare administration

Job description

SpineSearch is seeking a highly professional medical office assistant to join a concierge orthopedic group with offices in Englewood and Manhattan.

This is a full time, Monday through Friday position with required travel into the city 3-4 days a week.

Key Responsibilities

• Greet and check in patients, ensuring a welcoming and professional environment.
• Schedule appointments and manage the physician’s calendar efficiently.
• Answer phone calls, respond to emails, and assist with patient inquiries.
• Submit and follow up on prior authorizations for injections and imaging (e.g., MRIs, CT scans).
• Communicate with insurance companies to ensure timely approvals.
• Discuss financial responsibilities with patients, including payment policies and estimated costs.
• Provide detailed explanations of out-of-network billing and assist with superbill preparation for insurance claims.

Qualifications

• 2+ years in medical front office administration, preferably in orthopedics, sports medicine, or a concierge practice.
• Familiarity with prior authorization processes, out-of-network billing, and sports medicine procedures.
• Strong communication skills, attention to detail, and ability to handle sensitive financial discussions with professionalism and empathy.
• High school diploma required; associate’s or bachelor’s degree in healthcare administration or related field preferred.

Seniority level

Associate

Employment type

Full-time

Job function

Administrative

Industries

Medical Practices