Medical Office Assistant

Frontline Source Group - Nationwide Staffing & Executive Search; Arlington (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

In-house dental care

Professional development

Job summary

Frontline Source Group is seeking a Dental Front Desk Coordinator for a private Arlington, Virginia dental practice. This full-time role supports patient check-in, scheduling and insurance tasks in a modern facility with Monday–Friday hours and no evenings or weekends.

You will greet patients, verify benefits, handle payments, and maintain records using the practice management software. The ideal candidate has 3+ years in dental front office, excellent communication, and superb organization.

Qualifications

• 3+ years of dental front office experience.
• Experience with patient check-in, scheduling, and insurance verification.
• Familiarity with dental insurance, billing, and claims basics.
• Proficiency with dental practice management software.
• Understanding of HIPAA and front office confidentiality.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Ability to multitask and thrive in a fast-paced environment.

Responsibilities

• Greet and check in patients, creating a warm and welcoming first impression.
• Schedule and confirm appointments, manage the daily calendar, and coordinate patient flow.
• Answer phones, respond to patient questions, and handle appointment requests.
• Verify insurance eligibility and benefits, and assist with claims submission and follow-up.
• Collect copays and patient balances, and process payments at check-out.
• Maintain accurate patient records and update information in the practice management software.
• Keep the front office organized and stocked with everyday supplies.
• Support billing and insurance follow-up as needed.
• Communicate clearly with clinical staff to keep the schedule running smoothly.

Skills

Dental front office

Check-in & scheduling

Insurance verification

HIPAA knowledge

Practice management software

Communication skills

Organizational skills

Multitasking

Tools

Practice management software

Job description

Now Hiring: Dental Front Desk Coordinator in Arlington, Virginia

Frontline Source Group is hiring a full-time Dental Front Desk Coordinator on behalf of a private dental practice in Arlington, Virginia. This is a patient-facing role in a brand new, modern facility, perfect for a friendly, organized professional who enjoys being the welcoming face of a practice. The schedule runs Monday through Friday, 8:30 AM to 5:30 PM, 30 to 40 hours per week, with no evenings and no weekends. Our client is accepting interviews now for an immediate start.

Why join this Arlington, Virginia dental practice:

Our client built their Arlington office to deliver an outstanding patient experience from the very first hello. You will work directly with an owner-clinician in a brand-new facility with current dental technology.

• Brand new facility with CBCT 3D imaging and digital X-rays
• Bright, modern office
• Friendly, patient-focused environment where your warmth sets the tone
• Comprehensive benefits including health insurance, 401(k) matching, paid time off, in-house dental care, and professional development
• No evenings, no weekends, no on-call rotations

What you will do as the Dental Front Desk Coordinator:

• Greet and check in patients, creating a warm and welcoming first impression
• Schedule and confirm appointments, manage the daily calendar, and coordinate patient flow
• Answer phones, respond to patient questions, and handle appointment requests
• Verify insurance eligibility and benefits, and assist with claims submission and follow-up
• Collect copays and patient balances, and process payments at check-out
• Maintain accurate patient records and update information in the practice management software
• Keep the front office organized and stocked with everyday supplies
• Support billing and insurance follow-up as needed
• Communicate clearly with clinical staff to keep the schedule running smoothly

Requirements to apply:

• 3+ or more years of dental front office experience
• Experience with patient check-in, scheduling, and insurance verification
• Familiarity with dental insurance, billing, and claims basics
• Proficiency with dental practice management software
• Understanding of HIPAA and front office confidentiality
• Excellent communication and interpersonal skills
• Strong organizational abilities and attention to detail
• Ability to multitask and thrive in a fast-paced environment

Schedule, location, and compensation:

• Schedule: Monday through Friday, 8:30 AM to 5:30 PM, 30 to 40 hours per week
• Employment type: Full-time
• Compensation: Competitive hourly rate based on experience
• Benefits: Health insurance, 401(k) with employer matching, paid time off, in-house dental care, professional development opportunities

Who thrives in this role:

• You are warm and welcoming, and you make every patient feel genuinely cared for from the moment they walk in
• You stay calm and composed, whether you are on the phone with an insurance company or helping a frustrated patient
• You are organized and detail-oriented, keeping the schedule and front office running smoothly
• You take ownership of your role without needing to be told twice
• You are a team player who communicates easily across the clinical and administrative sides of the practice
• You bring positive energy to the office and help make it a place patients are glad to visit
• You understand that every patient interaction reflects the practice, and you deliver professionalism, empathy, and warmth that keeps patients coming back and referring others