Medical Front Desk & Patient Care Coordinator

SUNY Upstate Medical University; City of Syracuse (NY); Hybrid; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401k eligibility after 1 year

Tuition reimbursement

Paid time off including vacation and s

Paid sick leave, holidays and floating

Job summary

SUNY Upstate Medical University in Syracuse, NY is seeking a Medical Secretary to handle patient checkout from a busy nurses station, using EPIC EMR for scheduling and ensuring paperwork is provided. The role requires excellent verbal communication, HIPAA compliance, and strong coordination with multiple departments to address scheduling issues.

Responsibilities include maintaining the provider checkout log, transferring calls, and acting as a liaison among patients, physicians, and staff.

Qualifications

• High school diploma or equivalent required, plus two years of related medical secretary/office experience.

Responsibilities

• Check out patients from a busy nurses station and verify paperwork is provided.
• Maintain provider check out log and submit to billing.
• Coordinate patient flow with departments and act as liaison between patients, physicians, and staff.
• Maintain HIPAA compliance and protect patient information.
• Assist with scheduling using EPIC EMR and coordinate communications via overhead paging.

Skills

Excellent verbal communication

HIPAA knowledge

Scheduling

Documentation

Phone etiquette / call transfer

Liaison with departments

Education

High school diploma or equivalent

Tools

EPIC EMR

Synapse

CAIS

Job description

SUNY Upstate Medical University in Syracuse, NY is seeking a Medical Secretary to handle patient checkout from a busy nurses station, using EPIC EMR for scheduling and ensuring paperwork is provided. The role requires excellent verbal communication, HIPAA compliance, and strong coordination with multiple departments to address scheduling issues.

Responsibilities include maintaining the provider checkout log, transferring calls, and acting as a liaison among patients, physicians, and staff.