Medical Office Administrator - Family Practice (Malden)

Tufts Medicine; Malden (MA); On-site; USD 26,000 - 32,000; Full time

Job summary

Tufts Medicine is seeking a Medical Secretary for Malden Family Practice. This role provides administrative support, scheduling, insurance verification, and records management to ensure smooth daily operations.

Ideal candidates have strong organizational skills and healthcare experience. This full-time position is based at 578 Main Street, Malden MA 02148, with a 40-hour work week and a focus on accuracy and patient service.

Qualifications

• High school diploma or equivalent; healthcare setting experience preferred.
• Associate or Bachelor’s degree preferred.
• Experience with staffing and scheduling in healthcare is beneficial.
• Medical transcription experience is a plus.

Responsibilities

• Handles routine administrative duties for the medical office.
• Verifies insurance on registrations and educates patients.
• Completes prior authorizations and pre-certifications for procedures.
• Schedules appointments and diagnostic procedures per guidelines.
• Maintains office records and patient files with accuracy.
• Manages payments, collections and postings during shifts.
• Greets patients, visitors and vendors; supports reception duties.
• Registers patients in the Practice Management System.

Skills

Computer literacy

Interpersonal skills

Attention to detail

Healthcare terminology

Billing knowledge

Customer service

Independent worker

Data entry

Telephone skills

Education

Associate degree

Bachelor’s degree

Medical transcription experience

Tools

Microsoft Word

Microsoft Excel

Practice Management System

Job description

Tufts Medicine is seeking a Medical Secretary for Malden Family Practice. This role provides administrative support, scheduling, insurance verification, and records management to ensure smooth daily operations.

Ideal candidates have strong organizational skills and healthcare experience. This full-time position is based at 578 Main Street, Malden MA 02148, with a 40-hour work week and a focus on accuracy and patient service.