Medical Office Administrative Assistant – Patient Services

Florida Orthopaedic Institute; Clearwater (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Full-time opportunities

Career growth

Job security

Job summary

Florida Orthopaedic Institute is seeking an Administrative Medical Assistant for our Clearwater location. The role focuses on secretarial support for physicians, calendar management, and patient coordination in a fast-paced orthopedic setting.

Responsibilities include scheduling surgeries, coordinating appointments, handling calls in the practice management system, preparing paperwork, and ensuring smooth communication between physicians, staff, and patients.

Qualifications

• High school diploma.
• Completed Medical Assisting School or received a Medical Assistant Certificate, Administrative Assistant experience preferred.
• Proficient in Excel and Word.

Responsibilities

• Able to effectively deliver quality patient care and follow through with physician orders.
• Excellent written and verbal communication skills.
• Able to conduct oneself in a professional and positive manner on a consistent basis and during challenging situations.
• Organized and detail-oriented.
• Reliable and able to adjust work schedule according to patient/clinic needs.
• Opening and distribution of mail for Physician.
• Maintaining Physician’s schedule.
• Entering all calls in Athena as a patient case. Scheduling of appointments in Radix.
• Scheduling and coordination of legal telephone conference, depositions, conferences, etc.
• Scheduling patient surgeries, pre and post operative appointments, and preparing paperwork.
• Following up on all surgical coordination in preparation for surgery.
• Scheduling all surgeries in Filemaker/Incisions.
• Entering Physicians billing information in Filemaker/Incisions, if applicable.
• Liaison between Physician and Hospital.
• Liaison between Physician and patient.
• Preparing letters of excuse from work or school.
• Triaging of patient calls.
• Facilitating patient interaction with other FOI departments.
• Completing Disability Forms for patients.
• Managing their provider Athena staff bucket along with their personal Athena bucket.
• Making travel arrangements for Physicians.
• Assisting Physician in clinic, if applicable.
• All other duties assigned.

Skills

Excellent written and verbal comms

Education

High school diploma

Medical Assistant Certificate

Administrative Assistant experience preferred

Tools

Excel

Word

Job description

Florida Orthopaedic Institute is seeking an Administrative Medical Assistant for our Clearwater location. The role focuses on secretarial support for physicians, calendar management, and patient coordination in a fast-paced orthopedic setting.

Responsibilities include scheduling surgeries, coordinating appointments, handling calls in the practice management system, preparing paperwork, and ensuring smooth communication between physicians, staff, and patients.