Medical Office Administrative Assistant - Part Time

Orthopaedic Associates of Wisconsin; Village of Pewaukee (WI); Sur place; USD 21 000 - 28 000; Temps partiel

Résumé du poste

Orthopaedic Associates of Wisconsin is seeking a part-time Business Office Clerical Assistant to support administrative tasks at the Pewaukee clinic. The role involves handling claims, mail, faxes, and document requests in a fast-paced environment, with a Monday–Friday schedule of 25–28 hours.

Ideal candidates have a high school diploma, experience in healthcare or medical offices is preferred, and proficiency with Excel and Outlook. Epic experience is a plus.

Qualifications

• High school diploma or equivalent required.
• Epic experience a plus.
• Proficiency with Microsoft Excel and Outlook.
• Strong attention to detail, organization, and time-management skills.
• Ability to prioritize and manage multiple tasks in a high-volume, fast-paced environment.
• Strong verbal and written communication skills with a professional approach to working with staff and management.
• Ability to work independently and collaboratively as part of a team.
• Flexibility and adaptability to changing priorities and departmental needs.
• Ability to consistently meet quality, productivity, and time-management expectations.
• Ability to maintain confidentiality and comply with HIPAA and applicable federal and state guidelines.

Responsabilités

• Process the daily claim run, pull workers’ compensation patient notes from patient charts, and mail or fax claims as required.
• Work in the Incoming Faxes queue and distribute documents to the appropriate staff member in a timely manner.
• Sort and open daily mail and place items in the appropriate biller’s mail bins.
• Ensure the two primary printers are consistently stocked with white paper and claim paper.
• Upload record requests to payer portals and ensure documentation is submitted appropriately.
• Coordinate certified letter mailing and shipping needs for the clinic.
• Prepare refund checks for mailing.
• Assist with updating bad addresses identified in the weekly report.
• Pull and print itemized printouts for weekly collections files for the Business Office Lead.
• Pull and print required documents for court cases for the Business Office Lead.
• Participate in special projects and perform additional duties as assigned.

Connaissances

Excel

Outlook

Attention to detail

Time management

Prioritization

Communication

Teamwork

Adaptability

Confidentiality

HIPAA compliance

Formation

High school diploma or equivalent

Outils

Epic software

Description du poste

Orthopaedic Associates of Wisconsin is seeking a part-time Business Office Clerical Assistant to support administrative tasks at the Pewaukee clinic. The role involves handling claims, mail, faxes, and document requests in a fast-paced environment, with a Monday–Friday schedule of 25–28 hours.

Ideal candidates have a high school diploma, experience in healthcare or medical offices is preferred, and proficiency with Excel and Outlook. Epic experience is a plus.