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Integrated Resources, Inc (IRI) is seeking a Senior Field Applications Specialist to validate hematology instrument installations, ensuring they meet customer requirements. This fully remote role requires travel to customer sites at least 80% of the time.
You will work with cross-functional teams to address instrument operation and assay performance, provide on-site training, and ensure regulatory compliance (CAP, CLIA).
The Senior Field Applications Specialist is responsible for the validation of new Hematology instrument installations to ensure they meet customer stated requirements.This position is part of the Service organization and will be fully remote with at least 80% travel.You will be a part of the Field Applications team and report to the Technical Applications Supervisor responsible for working directly with the customer Key Operator during validation to reinforce training and ensure customer staff is properly prepared to use and maintain instrumentation. You address customer questions and concerns regarding instrument operation and assay performance, in accordance with published specifications and regulatory body requirements, and work closely with many cross functional teams including Tech Support, Field Service, Sales, and Customer Training. If you thrive in a fast-paced, active role and want to work to build a world-class service organization—read on.