Medical Intake Specialist

MOHR Talent; Miami (FL); Hybrid; USD 20,457 - 29,136; Full time

Job summary

MOHR Talent in Miami, FL is seeking a Medical Intake Specialist to join a nonprofit serving older adults. This contract-to-permanent role offers a hybrid schedule and meaningful work helping people access essential services.

You will conduct intake, screening, and triage; connect clients with programs; maintain accurate records; and serve as a compassionate first contact for families. Requirements: Bachelor's in social work or human services, 2+ years' experience, bilingual English/Spanish, 45+

Qualifications

• Bachelor's degree in social work or human services is required.
• 2+ years of experience in social work or human services.
• Bilingual English/Spanish is required.
• Typing speed of 45+ WPM.
• Proficient in Microsoft Word and Excel.

Responsibilities

• Conduct intake, screening, and triage for callers seeking services.
• Assess client needs and connect them with appropriate programs and resources.
• Prioritize cases based on urgency and available resources.
• Maintain accurate records of client interactions and referrals.
• Serve as a compassionate first point of contact for older adults and their families.

Skills

Bilingual English/Spanish

Typing 45+ WPM

Compassionate, client-focused

Education

Bachelor's degree in social work or human services

Tools

Microsoft Word

Microsoft Excel

Job description

Medical Intake Specialist Miami, FL | Hybrid | $18/hr | Monday-Friday

Make a Real Difference. Every Call Counts.

We're hiring on behalf of a well-established South Florida nonprofit that has spent decades keeping older adults connected to the services they need to live independently and with dignity. The mission here is not a tagline. It is the reason people show up every day.

This organization promotes from within, invests in their people, and offers flexible scheduling built around real work-life balance. This is a contract-to-permanent opportunity with clear upward mobility for the right candidate.

What You Will Do

• Conduct intake, screening, and triage for callers seeking services
• Assess client needs and connect them with appropriate programs and resources
• Prioritize cases based on urgency and available resources
• Maintain accurate records of client interactions and referrals
• Serve as a compassionate first point of contact for older adults and their families

What You Need to Bring

• Bachelor's degree in social work or human services (required)
• 2+ years of experience in social work or human services
• Bilingual in English and Spanish (required)
• 45+ WPM typing speed
• Proficient in Microsoft Word and Excel
• Compassionate, detail-oriented, and client-focused

MOHR Talent is an equal-opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at [e-mail]