Medical Insurance Verification Specialist — Flexible Schedule

Mindful Behavioral Healthcare; Kissimmee (FL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental Insurance

Disability insurance

Flexible schedule

Health insurance

Life insurance

Paid time off

Paid training

Vision insurance

Job summary

Mindful Behavioral Healthcare in Kissimmee, FL, is seeking a full-time Patient Services Administrator to support Credentialing, Front Desk, and Call Center operations in person. The role emphasizes organization, patient care, and accurate data handling.

You will verify insurance benefits, collect payments, maintain records, and uphold confidentiality. A Florida L2 background check is required before start; fingerprinting may be involved.

Qualifications

• High School diploma required
• 4+ years of clerical/administrative experience in a medical office
• Prolonged Sitting

Responsibilities

• Anticipate patients' concerns and maintain an organized front office
• Protect patient confidentiality and manage personal/financial information
• Maintain accurate patient records and update information
• Obtain and post payments, recording to patient charts
• Follow office policies and procedures to maintain operations
• Assist with additional tasks and department needs
• Answer daily calls professionally and make calls as needed
• Report to Billing or Office Manager and support invoicing processes
• Confirm insurance benefits and balances, respond to inquiries
• Pre-verification of insurance benefits including copays/deductibles/OOP
• Escalate complex insurance issues to supervisor
• Ensure coverage by phone or portal and follow up on unresolved accounts

Skills

Multitasking

Telephone Skills

Customer Service

Time Management

Organization

Attention to Detail

Scheduling

Word Processing

Professionalism

Quality Focus

Education

High School diploma

Job description

Mindful Behavioral Healthcare in Kissimmee, FL, is seeking a full-time Patient Services Administrator to support Credentialing, Front Desk, and Call Center operations in person. The role emphasizes organization, patient care, and accurate data handling.

You will verify insurance benefits, collect payments, maintain records, and uphold confidentiality. A Florida L2 background check is required before start; fingerprinting may be involved.