Medical Insurance Authorization Specialist

Osstherapy; Tacoma (WA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid vacation

Sick time

401(k)

Job summary

Olympic Sports & Spine (OSS) is recruiting a Medical Insurance Authorization Specialist for our in‑office team. The role focuses on timely pre‑authorizations and close collaboration with front desk, therapists and billing to ensure smooth patient care.

We offer a comprehensive benefits package and a stable full‑time, in‑office schedule, Monday–Friday 8:00 a.m.–5:00 p.m. Join OSS for a fast‑paced, supportive work environment.

Qualifications

• Experience in medical billing or similar office environment.
• Strong time-management and attention to detail.
• Familiarity with insurance authorizations and HIPAA rules.

Responsibilities

• Review referrals and obtain required medical documentation for authorizations.
• Monitor authorization status with insurers and follow up as needed.
• Ensure authorizations are secured for upcoming patients and inform staff if not possible.
• Enter notes into the EMR and communicate with insurance companies, patients and staff.
• Follow HIPAA policies and participate in staff meetings and training.

Skills

Time management

EMR systems

Insurance terminology

HIPAA compliance

Communication

Tools

EMR software

Job description

Medical Insurance Authorization Specialist

Olympic Sports & Spine (OSS) is seeking an experienced Medical Insurance Authorization Specialist to join our fast‑paced and growing medical billing office. This is a full‑time, in‑office position.

Olympic Sports & Spine (OSS) is known for its fun, energetic work environment and for truly valuing our employees. We offer a comprehensive benefits package, including medical, dental, vision, paid vacation, sick time, 401(k), and more.

Schedule: Full-Time | In-Office | Monday–Friday, 8:00 a.m.–5:00 p.m.

Position Summary:

The Medical Insurance Authorization Specialist is responsible for processing all authorization activities for assigned clinic locations. This role requires exceptional time‑management skills to ensure patients receive timely pre-authorizations. You will work closely with front office staff, therapists, and the billing team to support smooth patient care and clinic operations.

Key Responsibilities:

• Review referrals for accuracy and completeness, and collaborate with therapists and office staff to obtain required medical documentation and ensure the plan of care aligns with diagnoses and referral details.
• Monitor authorization status, conduct timely follow‑ups with insurance carriers, and maintain accurate authorization records with all updates documented and communicated appropriately.
• Ensure authorizations are secured for the following day's patients or promptly notify office staff and therapists when authorizations cannot be obtained.
• Manage all correspondence and enter detailed notes into the EMR system regarding interactions with insurance companies, patients, clinic staff, and billing personnel.
• Follow established authorization workflows, policies, and procedures while maintaining strict HIPAA compliance in all processes.
• Participate in educational opportunities and attend monthly staff meetings, performing additional duties as assigned.

Benefits:

We offer competitive pay and excellent benefits. Learn more about OSS Benefits & Rewards: https://www.osstherapy.com/employee-benefits

Equal Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.

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