Medical Imaging Applications Specialist — Training & Support

Medpace; Cincinnati (OH); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Flexible work environment

Competitive PTO packages, starting at 20+ days

Competitive compensation and benefits package

Company-sponsored employee appreciation events

Employee health and wellness initiatives

Community involvement with local nonprofit organizations

Discounts on local sports games, fitness gyms and attractions

Modern, ecofriendly campus with on-site fitness center

Structured career paths with opportunities for professional growth

Discounted tuition for UC online programs

Job summary

A leading clinical research organization is seeking a Clinical Application Support specialist to troubleshoot and resolve user issues with internal software applications. This role focuses on providing exceptional support while collaborating with software engineers and facilitating user training. The ideal candidate will possess a relevant degree and experience in the clinical research field, ensuring effective communication and problem-resolution skills.

Qualifications

• 3 years of experience in the clinical research industry or as a system administrator in healthcare.
• Ability to learn new technologies and applications.
• Competent in installation and troubleshooting of software.

Responsibilities

• Act as a liaison between end users and application development teams.
• Deliver hands-on training for medical imaging applications.
• Create and maintain test cases and test plans.

Skills

Organizational Skills

Communication Skills

Technical Troubleshooting

Software Installation

Education

Bachelor's degree in Information Systems or Life Sciences

Job description

A leading clinical research organization is seeking a Clinical Application Support specialist to troubleshoot and resolve user issues with internal software applications. This role focuses on providing exceptional support while collaborating with software engineers and facilitating user training. The ideal candidate will possess a relevant degree and experience in the clinical research field, ensuring effective communication and problem-resolution skills.