Medical Front Office Specialist -Wonderland

Little Spurs Pedi; San Antonio (TX); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

401(k) Plan

Medical/Dental/Vision benefits

Paid Time Off

Job summary

Little Spurs Pediatric Urgent Care is seeking a Medical Front Office Specialist for Wonderland Clinic at 4522 Fredericksburg Rd, Suite A-11. You’ll be the friendly first contact, handle check-ins, insurance verification, and payments, and guide families through the visit.

You will collaborate with clinical teams to maintain smooth patient flow, document in the EMR, and safeguard privacy. Requires a high school diploma, BLS certification, US work authorization, and a background check clearance.

Qualifications

• High school diploma or equivalent is required.
• Enjoys working with children and families.
• Current American Heart Association BLS certification.
• Authorized to work in the U.S. and able to pass a background check.

Responsibilities

• Be the calm, welcoming presence families meet first.
• Manage check-in, insurance verification, and payments accurately.
• Explain wait times and next steps clearly and respectfully.
• Juggle phones, walk-ins, and systems during busy shifts.
• Document thoroughly in the EMR and protect patient privacy.
• Work closely with clinical teams to keep patient flow moving.

Education

High school diploma or equivalent

Job description

Little Spurs Pediatric Urgent Care may have employment opportunities available on an intermittent basis.

Search Careers

Join The Team!

Position:Medical Front Office Specialist -Wonderland

Location: Wonderland Clinic 4522 Fredericksburg Rd Suite A-11

Job Id:2386

# of Openings:5

Pay:$14-$16 depending on experience

Why This Role Matters

The front desk drives the entire visit. At Little Spurs Pediatric Urgent Care, Front Office Specialists keep families informed, supported, and moving through the clinic with confidence, even when the lobby is full and emotions are high.

This role is not just about checking boxes. It's about accuracy, communication, and showing up steady when parents are stressed and kids don't feel well.

What You’ll Do

• Be the calm, welcoming presence families meet first
• Manage check-in, insurance verification, and payments without losing accuracy
• Explain wait times and next steps clearly and respectfully
• Juggle phones, walk-ins, and systems during busy shifts
• Document thoroughly in the EMR and protect patient privacy
• Work closely with clinical teams to keep patient flow moving

What We Need

• High school diploma or equivalent
• Enjoys working with children and families
• Current American Heart Association BLS certification
• Authorized to work in the U.S. and able to pass a background check

Nice to Have

• Pediatric or urgent care front desk experience

When We Operate (Schedule)

• Clinic Hours are as follows:Mon - Fri: 8:00 am - 8:00 pm
• Opportunity to travel to other clinics as needed

What to Know Before You Apply

This is a fast-paced role. Some days are calm. Others move quickly. We train our team, support them during volume spikes, and expect reliability and accountability in return.

About Little Spurs

We serve kids on some of their hardest days. Our clinics run on teamwork, preparation, and doing the right thing for families, even when it's busy.

Since 2006, Little Spurs Pediatric Urgent Care has focused on one mission: delivering fast, compassionate care to children and peace of mind to families. We believe great care comes from strong teams, clear expectations, and a cu

Upon hiring, all employees will undergo a comprehensive background check. This process will include verification of previous employment, a review of the national sex offender database, and checks for any criminal or civil litigation history. We require American Heart Association BLS certification for all clinical roles, proof of education is required.

Full Time Employees

Little Spurs offers a comprehensive benefits package to our full time employees, including:

• 401(k) Plan
• Medical / Dental / Vision / Long Term Disability / Short Term Disability / Life Insurance / Critical Illness / Accident / Legal / Identity Theft and more
• Paid Time Off

Open 7 Days A Week. No Appointment Necessary