Medical Front Office Specialist – Insurance & Scheduling

Cook Children's; Fort Worth (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Cook Children's in Fort Worth, TX is seeking an Insurance Specialist/Receptionist for Henderson Primary Care. This full-time role supports patient flow, handles phones, and schedules appointments, with duties including data entry of patient demographics, charges, and insurance processes.

The ideal candidate has a high school diploma and at least two years in a medical office, with knowledge of insurance plans, managed care, coding, and medical terminology.

Qualifications

• High school graduate or equivalent.
• At least two years of experience in a medical office.
• Understanding of diversified insurance plans and Managed Care environment.
• Knowledge of coding and medical terminology.
• Exhibit good interpersonal and communication skills.

Responsibilities

• Manage patient flow and reception duties.
• Answer phones promptly and courteously.
• Schedule appointments.
• Data entry of patient demographics, charges and adjustments.
• Verify insurance and obtain referrals as needed.
• Process and follow up on insurance claims and collections.

Skills

Interpersonal communication

Phone etiquette

Customer service

Data entry basics

Education

High School Diploma or equivalent

2+ years in medical office

Tools

MS Office

Medical office software

Job description

Cook Children's in Fort Worth, TX is seeking an Insurance Specialist/Receptionist for Henderson Primary Care. This full-time role supports patient flow, handles phones, and schedules appointments, with duties including data entry of patient demographics, charges, and insurance processes.

The ideal candidate has a high school diploma and at least two years in a medical office, with knowledge of insurance plans, managed care, coding, and medical terminology.