Insurance Specialist/Receptionist

cookchildrens; Fort Worth (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Cook Children's in Fort Worth, TX, is seeking an Insurance Specialist/Receptionist for the Behavioral Health Assessment & Bridge Clinic. You will help manage patient flow, answer calls, schedule appointments and support front office operations.

Responsibilities include verifying insurance, obtaining referrals, posting charges and payments, and following up on claims and collections. The role requires at least a high school diploma and two years in a medical office, with knowledge of insurance

Qualifications

• High school diploma or equivalent.
• At least two years of experience in a medical office setting.
• Knowledge of diversified insurance plans and managed care.
• Knowledge of coding and medical terminology.
• Good interpersonal and communication skills.
• Basic computer literacy.
• Insurance and Epic experience preferred.

Responsibilities

• Oversee patient flow, answer phones promptly and courteously, and schedule appointments.
• Data entry of patient demographics, posting of charges, payments, and adjustments as required.
• Obtain insurance verification and referral authorizations.
• Process and follow-up on insurance claims and collections as required.
• Maintain knowledge of all front office procedures and adhere to policies.

Skills

Interpersonal skills

Communication

Reception skills

Computer literacy

Education

High school diploma or equivalent

Tools

Epic

Job description

Location

Medical Center Office Building (901 7th Ave)

Department

Behavioral Health Assessment & Bridge Clinic

Shift

First Shift (United States of America)

Standard Weekly Hours

40

Summary

The Insurance Specialist/Receptionist is responsible for overseeing patient flow, answering phones promptly and courteously and scheduling appointments. May be responsible for data entry of patient demographics, posting of charges, payments and adjustments as required in the clinic setting. Other responsibilities may include obtaining insurance verification, referral authorization, processing and follow-up of insurance claims and collections as required. Expected to have knowledge of all front office procedures and adhere to all policies and procedures.

Education & Experience

• High school graduate or equivalent.
• At least two years of experience in a medical office setting.
• Understanding of diversified insurance plans and Managed Care environment. Knowledge of coding and medical terminology.
• Exhibit good interpersonal and communication skills.
• Basic computer knowledge at a minimum.
• Insurance and Epic experience preferred.

Hours

Monday to Thursday: 7:45am to 4:30pm

Friday : 7:45am to 2:30pm

About Us

Cook Children's is an equal opportunity employer. As such, Cook Children's offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

Cook Children's is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.