Insurance Specialist/Receptionist

Cook Children's; Fort Worth (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Cook Children's in Fort Worth, TX is seeking an Insurance Specialist/Receptionist for Henderson Primary Care. This full-time role supports patient flow, handles phones, and schedules appointments, with duties including data entry of patient demographics, charges, and insurance processes.

The ideal candidate has a high school diploma and at least two years in a medical office, with knowledge of insurance plans, managed care, coding, and medical terminology.

Qualifications

• High school graduate or equivalent.
• At least two years of experience in a medical office.
• Understanding of diversified insurance plans and Managed Care environment.
• Knowledge of coding and medical terminology.
• Exhibit good interpersonal and communication skills.

Responsibilities

• Manage patient flow and reception duties.
• Answer phones promptly and courteously.
• Schedule appointments.
• Data entry of patient demographics, charges and adjustments.
• Verify insurance and obtain referrals as needed.
• Process and follow up on insurance claims and collections.

Skills

Interpersonal communication

Phone etiquette

Customer service

Data entry basics

Education

High School Diploma or equivalent

2+ years in medical office

Tools

MS Office

Medical office software

Job description

## Insurance Specialist/ReceptionistApply: Fort Worth, TX: Full time: Posted Today: JR-119733**Location:**Henderson Primary Care**Department:**Henderson Primary Care**Shift:**First Shift (United States of America)**Standard Weekly Hours:**40**Summary:**The Insurance Specialist/Receptionist is responsible for overseeing patient flow, answering phones promptly and courteously and scheduling appointments. May be responsible for data entry of patient demographics, posting of charges, payments and adjustments as required in the clinic setting. Other responsibilities may include obtaining insurance verification, referral authorization, processing and follow-up of insurance claims and collections as required. Expected to have knowledge of all front office procedures and adhere to all CCPN policies and procedures. Education & Experience:* High school graduate or equivalent.* **At least two years of experience in a medical office setting.*** Understanding of diversified insurance plans and Managed Care environment.* Knowledge of coding and medical terminology.* Exhibit good interpersonal and communication skills.* Basic computer knowledge at a minimum. Hours: * **Monday to Friday**: 7:30am to 4:30pm with rotating weekends if needed.