Medical Front Office Specialist (3336)

US Heart & Vascular; Lafayette (LA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits package

Monday-Friday Schedule

CME allowance

Job summary

US Heart & Vascular in Lafayette, LA is seeking a Medical Front Office Specialist to join Cardiology Specialists of Acadiana. The role greets patients, handles registration, verifies insurance, and supports EMR/PM systems to keep the clinic running smoothly.

The position is full time with a Monday–Friday schedule; a high school diploma is required and one year of medical office experience is preferred. Benefits include CME allowance and a comprehensive benefits package.

Qualifications

• High school diploma or equivalent.
• At least one year of medical office experience preferred.
• Strong interpersonal and communication skills.

Responsibilities

• Greets patients and visitors in a friendly, timely and professional manner, whether in person or via telephone, determines their needs and responds accordingly.
• Obtains and enters current & accurate demographic and insurance data into patient registration system prior to EMR check-in.
• Obtains signed financial policy and HIPAA authorizations on all new and annual patients.
• Verifies medical insurance coverage and documents benefits information.
• Collects money at check-in in accordance with window collection policy.
• Maintains secure and accurate patient payments.
• Prepares daily deposit of office co-pays collected.
• Utilizes EMR and PM system accurately.
• Schedules patient appointments according to policy and responds to patient referral requests within 48 hrs.
• Reminds each patient of their appointment for the following day and provides complete instructions for the visit; notifies patient of applicable payment due.
• Follow-up on patient no-shows; send reminder notices when appropriate.
• Follow confidentiality and HIPAA privacy rules.
• Accepts and signs for mail parcels and other deliveries.
• Maintains an orderly, neat and clean front desk area and waiting room.
• Perform any other services deemed reasonable by physician or supervisor.

Education

High School diploma

Tools

EMR system

PM system

Job description

Job DetailsJob Location: CSA - Building A Main - Lafayette, LA 70508Position Type: Full TimeEducation Level: High School Diploma/GEDTravel Percentage: NoneJob Shift: DayJob Category: Other PositionsUs Heart and Vascular is in need of a Medical Front Office Specialist to join our Cardiology Specialists of Acadiana in Lafayette, LA

Responsibilities

• Greets patients and visitors in a friendly, timely and professional manner, whether in person or via telephone, determines their needs and responds accordingly.
• Obtains and enters current & accurate demographic and insurance data, including insurance cards into patient registration system prior to EMR check-in.
• Obtains signed financial policy and HIPAA authorizations on all new and annual patients.
• Verifies medical insurance coverage and documents benefits information.
• Demonstrates working knowledge of medical insurance terminology and primary v secondary, etc
• Collects money at check-in in accordance with window collection policy.
• Maintains secure and accurate patient payments
• Prepares daily deposit of office co-pays collected.
• Utilizes EMR and PM system accurately.
• Schedules patient appointments according to policy as needed. Ensures physician template is followed; responds to patient referral requests within 48 hrs.
• Prepares EMR charts for clinic's schedule assigned, obtaining medical records prior to appointment
• Reminds each patient of their appointment for the following day and provides complete instructions for the visit; notifies patient of applicable payment due.
• Follow-up on patient no-shows; send reminder notices when appropriate.
• Follow confidentiality and HIPAA privacy rules
• Accepts and signs for mail parcels and other deliveries, notifying recipient immediately of their arrival.
• Maintains an orderly, neat and clean front desk area and waiting room.
• Perform any other services deemed reasonable by physician or supervisor.

Requirements

• High School diploma or equivalent
• A minimum of one year of experience in a medical office or other healthcare setting preferred.

Why Choose Us?

• Comprehensive benefits package
• Monday-Friday Schedule
• CME allowance

About Lafayette, LA:

Lafayette is the heart of Cajun and Creole culture, offering incredible food, music, and festivals. It's affordable, welcoming, and full of community spirit. Outdoor lovers can explore bayous and trails, while downtown boasts a lively arts scene. With a growing economy and rich heritage, it's a great place to call home.