Medical Front Office Specialist (3316)

US Heart & Vascular; Covington (LA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Benefits package

CME allowance

Weekday schedule

Job summary

US Heart & Vascular is seeking a Medical Front Office Specialist for Cardiovascular Clinic of Covington in Covington, LA. The role handles patient check-in, scheduling, insurance verification, and payment processing in a fast-paced clinic environment.

The ideal candidate will have a High School diploma and at least 1 year in a medical office, with adept EMR/PM system usage and strong customer service skills. Monday–Friday work with comprehensive benefits.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year in medical office/healthcare preferred.

Responsibilities

• Greets patients and visitors professionally, in person or by phone.
• Verifies insurance coverage and collects payments per policy.
• Prepares EMR charts and schedules appointments per clinic policy.
• Maintains front desk area and handles deliveries to recipients.

Skills

Customer service

HIPAA knowledge

Phone etiquette

Education

High School diploma or equivalent

Tools

EMR system

PM system

Job description

Job DetailsJob Location: Covington - Innwood (Main) - Covington, LA 70433Position Type: Full TimeEducation Level: High School Diploma/GEDTravel Percentage: Up to 25%Job Shift: DayJob Category: Other Positions

Us Heart and Vascular is in need of a Medical Front Office Specialist to join our team at Cardiovascular Clinic of Covington in Covington, LA

Responsibilities:

• Greets patients and visitors in a friendly, timely and professional manner, whether in person or via telephone, determines their needs and responds accordingly.
• Obtains and enters current & accurate demographic and insurance data, including insurance cards into patient registration system prior to EMR check-in.
• Obtains signed financial policy and HIPAA authorizations on all new and annual patients.
• Verifies medical insurance coverage and documents benefits information.
• Demonstrates working knowledge of medical insurance terminology and primary v secondary, etc
• Collects money at check-in in accordance with window collection policy.
• Maintains secure and accurate patient payments
• Prepares daily deposit of office co-pays collected.
• Utilizes EMR and PM system accurately.
• Schedules patient appointments according to policy as needed. Ensures physician template is followed; responds to patient referral requests within 48 hrs.
• Prepares EMR charts for clinic’s schedule assigned, obtaining medical records prior to appointment
• Reminds each patient of their appointment for the following day and provides complete instructions for the visit; notifies patient of applicable payment due.
• Follow-up on patient no-shows; send reminder notices when appropriate.
• Follow confidentiality and HIPAA privacy rules
• Accepts and signs for mail parcels and other deliveries, notifying recipient immediately of their arrival.
• Maintains an orderly, neat and clean front desk area and waiting room.
• Perform any other services deemed reasonable by physician or supervisor.

Requirements:

• High School diploma or equivalent
• A minimum of one year of experience in a medical office or other healthcare setting preferred.

Why Choose Us?

• Comprehensive benefits package
• Monday-Friday schedule
• CME allowance

About Covington, LA:

Covington, Louisiana offers the perfect balance of small-town charm and modern convenience. Nestled on the Northshore of Lake Pontchartrain, it’s known for its beautiful oak-lined streets, walkable downtown area filled with local shops and restaurants, and a strong sense of community. Residents enjoy top-rated schools, safe neighborhoods, and easy access to New Orleans—just a short drive away. With its blend of Southern hospitality, natural beauty, and vibrant local culture, Covington is an ideal place to live, work, and relax.