Medical Front Office Specialist

US Heart & Vascular; Covington (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

US Heart & Vascular in Covington, LA is seeking a Medical Front Office Specialist to join the Cardiovascular Clinic of Covington. You will greet patients, schedule appointments, verify insurance, collect co-pays, and prepare EMR charts for the day's schedule.

The role requires a High School diploma and at least one year in a medical office; a comprehensive benefits package and Monday–Friday schedule are offered.

Qualifications

• High School diploma or equivalent is required.
• Experience in a medical office or other healthcare setting preferred.

Responsibilities

• Greets patients and visitors in a friendly, timely and professional manner, whether in person or via telephone, determines their needs and responds accordingly.
• Obtains and enters current & accurate demographic and insurance data into the patient registration system prior to EMR check-in.
• Verifies medical insurance coverage and documents benefits information.
• Collects money at check-in and maintains secure patient payments.
• Schedules patient appointments and prepares EMR charts for clinic’s schedule assigned.

Skills

Front desk

Education

High School diploma or equivalent

Job description

Us Heart and Vascular is in need of a Medical Front Office Specialist to join our team at Cardiovascular Clinic of Covington in Covington, LAResponsibilities:Greets patients and visitors in a friendly, timely and professional manner, whether in person or via telephone, determines their needs and responds accordingly.Obtains and enters current & accurate demographic and insurance data, including insurance cards into patient registration system prior to EMR check-in.Obtains signed financial policy and HIPAA authorizations on all new and annual patients.Verifies medical insurance coverage and documents benefits information.Demonstrates working knowledge of medical insurance terminology and primary v secondary, etcCollects money at check-in in accordance with window collection policy.Maintains secure and accurate patient paymentsPrepares daily deposit of office co-pays collected.Utilizes EMR and PM system accurately.Schedules patient appointments according to policy as needed. Ensures physician template is followed; responds to patient referral requests within 48 hrs.Prepares EMR charts for clinic’s schedule assigned, obtaining medical records prior to appointmentReminds each patient of their appointment for the following day and provides complete instructions for the visit; notifies patient of applicable payment due.Follow-up on patient no-shows; send reminder notices when appropriate.Follow confidentiality and HIPAA privacy rulesAccepts and signs for mail parcels and other deliveries, notifying recipient immediately of their arrival.Maintains an orderly, neat and clean front desk area and waiting room.Perform any other services deemed reasonable by physician or supervisor.Requirements:High School diploma or equivalentA minimum of one year of experience in a medical office or other healthcare setting preferred.Why Choose Us?Comprehensive benefits packageMonday-Friday scheduleCME allowanceAbout Covington, LA:Covington, Louisiana offers the perfect balance of small-town charm and modern convenience. Nestled on the Northshore of Lake Pontchartrain, it’s known for its beautiful oak-lined streets, walkable downtown area filled with local shops and restaurants, and a strong sense of community. Residents enjoy top-rated schools, safe neighborhoods, and easy access to New Orleans—just a short drive away. With its blend of Southern hospitality, natural beauty, and vibrant local culture, Covington is an ideal place to live, work, and relax.