Medical Front Office Receptionist

Arizona Diagnostic Radiology; Phoenix (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in healthcare is seeking a passionate Medical Front Office Receptionist. In this entry-level role, you will be the first point of contact for patients, ensuring a warm and professional experience. Your responsibilities will include managing patient registrations, handling insurance information, and scheduling appointments, all while maintaining a high standard of customer service. This is a fantastic opportunity to join a dedicated team that values quality care and offers comprehensive benefits, including medical coverage and wellness programs. If you thrive in a fast-paced environment and are eager to support patient care, this position is perfect for you.

Benefits

Comprehensive Medical Coverage

Dental Coverage

Vision Coverage

Health Savings Accounts

Wellness Dollars

401(k) Employer Match

Free Imaging Services for Employees

Qualifications

• Experience in customer service, preferably in a medical setting.
• Knowledge of medical terminology is a plus.

Responsibilities

• Greet and register patients in a friendly manner.
• Collect and verify patient information and insurance.
• Schedule and manage patient appointments effectively.

Skills

Customer Service

Communication Skills

Multitasking

Interpersonal Skills

Education

High School Diploma or GED

Tools

Computer Skills

Job description

Join to apply for the Medical Front Office Receptionist role at Arizona Diagnostic Radiology

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Join to apply for the Medical Front Office Receptionist role at Arizona Diagnostic Radiology

Job Description

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century, aligning all stakeholders—patients, providers, payors, and regulators—to achieve the best clinical outcomes.

You Will

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify proper insurance and patient information, collect signatures, and ensure accuracy and completion of necessary documentation.
• Collect and log all co-pays and fees.
• Answer/transfer incoming phone calls.
• Schedule, reschedule, or cancel appointments, confirm, and notify staff of changes when necessary.
• Provide patients with appropriate orientation for preparatory and safety protocols, and give directions to facilities if needed.
• Coordinate with back-office staff for timely and effective patient care.
• Safeguard patient property and Patient Health Information.
• Safeguard medications on site according to policies and legal requirements.
• Respect company property, including cash and patient financial information.
• Maintain professional behavior toward patients and coworkers.
• Respect patient boundaries and cultural sensitivities during all interactions.
• Interact diplomatically and sympathetically with patients, families, and the public.
• Establish and maintain cooperative working relationships.

You Are

• Genuinely passionate about customer service, exercising sound judgment and professionalism.
• Effective communicator with strong interpersonal skills.
• Capable of thriving in a fast-paced environment, prioritizing tasks, and providing excellent customer service.

To Ensure Success in This Role, You Must Have

• High School Diploma or GED.
• Intermediate to advanced computer skills.
• Strong multitasking and communication skills.
• Experience in customer service; medical terminology knowledge and recent medical/radiology office experience are preferred.

We Offer

• Comprehensive Medical, Dental, and Vision coverage.
• Health Savings Accounts with employer funding.
• Wellness dollars.
• 401(k) Employer Match.
• Free services at imaging centers for employees and immediate family.

Pay Range

USD $16.00 - USD $20.00 per hour

Shift

8:00am-5:00pm (Morning Shift Variations)

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Other

Industries

• Administrative and Support Services