Medical Front Office Receptionist

Arizona Diagnostic Radiology; Tempe (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

Arizona Diagnostic Radiology is seeking a Medical Front Office Receptionist in Tempe, AZ. The role involves welcoming patients, managing appointments, and ensuring efficient office operations. Successful candidates will excel in customer service and thrive in a dynamic environment. The position offers competitive pay, full-time hours, and valuable benefits.

Benefits

Medical, Dental, and Vision coverage

Health Savings Accounts with employer funding

Wellness dollars and 401(k) employer match

Free services at imaging centers for you and immediate family

Qualifications

• Intermediate to advanced computer skills.
• Experience in customer service preferred.
• Knowledge of medical terminology and recent medical/radiology office experience are a plus.

Responsibilities

• Greet and register patients in a friendly manner.
• Verify insurance and collect co-pays.
• Schedule, reschedule, and cancel appointments.

Skills

Customer Service

Communication

Multitasking

Education

High School Diploma or GED

Job description

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Job Description

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. Our team-focused environment offers dynamic cross-training and advancement opportunities. The core of our success is our people, committed to a better healthcare experience. As a Patient Service Representative, you will be part of a dedicated team delivering quality, value, and access in the 21st century, aligning stakeholders—patients, providers, payors, and regulators—to achieve optimal clinical outcomes.

You Will

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information, obtain signatures, and ensure documentation accuracy.
• Collect and log co-pays and fees.
• Answer and transfer incoming calls.
• Schedule, reschedule, or cancel appointments; confirm and notify staff of changes.
• Provide patients with preparatory and safety instructions and directions.
• Coordinate with back-office staff for effective patient care.
• Safeguard patient property and information, including medications and financial data.
• Maintain professional behavior and respect patient boundaries and cultural sensitivities.
• Interact diplomatically and sympathetically with patients, families, and the public.
• Establish and maintain cooperative working relationships.

You Are

• Passionate about customer service with sound judgment and professionalism.
• Effective communicator with strong interpersonal skills.
• Capable of thriving in a fast-paced environment, prioritizing effectively, and providing excellent service.

To Ensure Success In This Role, You Must Have

• High School Diploma or GED.
• Intermediate to advanced computer skills.
• Strong multitasking and communication skills.
• Experience in customer service; medical terminology knowledge and recent medical/radiology office experience are preferred.

We Offer

• Medical, Dental, and Vision coverage.
• Health Savings Accounts with employer funding.
• Wellness dollars and 401(k) employer match.
• Free services at imaging centers for you and immediate family.

Pay Range

USD $16.00 - USD $20.00 per hour

Shift

Monday - Friday, 8:00 AM - 5:00 PM

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Administrative and Support Services

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