Medical Front Office Receptionist

Complete Care; Colorado Springs (CO); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive health benefits

Tuition reimbursement

Generous paid time off and flexible to

Job summary

Complete Care is seeking a Medical Front Office Receptionist for weekend days to welcome patients, verify insurance, and coordinate registrations. You will handle calls, scheduling, and inquiries, ensuring accurate demographic data and smooth patient flow.

A strong emphasis on customer service and clear communication supports seamless access to care. Responsibilities include verifying insurance, collecting paperwork, and assisting multiple departments to resolve patient questions.

Qualifications

• 1-2 years of Medical Insurance verification experience.
• 2-3 years of Customer Service experience in the medical field.
• BLS certification through the American Heart Association within 60 days from start date.
• High School Diploma or GED required.
• Experience with MS Office, EMR/EPM systems.

Responsibilities

• Greet and assist patients in-person and over the phone, registering and handling inquiries.
• Verify patient insurance and demographic information accurately.
• Provide strong phone and verbal communication with active listening.
• Manage patient flow.
• Collect necessary paperwork and coordinate with departments for patient care.

Skills

Insurance verification

Customer service

Communication

Education

High School Diploma or GED

Tools

MS Office

EMR/EPM systems

Job description

Position: Medical Front Office Receptionist - (Weekend Days) 7a-7p

Location: Colorado Springs, CO

Job Type: Full-time (Days)

Medical Front Office Receptionist – Join Our Growing Team and Make a Difference!

The Medical Front Office Receptionist serves as the first point of contact for our patients, ensuring a smooth and efficient process from appointment scheduling to insurance verification. This is a crucial role in ensuring patients have the information and support they need to access care seamlessly.

About Us

At Complete Care, we are committed to providing high-quality, compassionate healthcare to our patients. We believe that every role, no matter how behind-the-scenes, plays an essential part in helping us deliver the best care possible. We are currently looking for a compassionate and detail-oriented Medical Front Office Receptionist to join our dynamic team!

Why you’ll love working with us:

• Competitive pay
• Comprehensive health benefits (medical, dental, vision)
• Opportunities for career growth and continuing education (tuition reimbursement)
• Generous paid time off and flexible scheduling
• A supportive, collaborative, and positive work culture

What you’ll be doing

• Greet and assist patients both in-person and over the phone, registration, and inquiries
• Verify patient insurance and demographic information accurately
• Provide strong phone and verbal communication skills along with active listening
• Managing patient flow
• Collect necessary paperwork and coordinate with various departments for patient care
• Provide excellent customer service and resolve patient questions or issues

What we’re looking for:

• 1-2 years of Medical Insurance verification experience
• 2-3 years of Customer Service experience in the medical field
• BLS certification through the American Heart Association is required within sixty (60) days from start date
• High School Diploma or GED required
• Experience with MS Office, EMR/EPM systems
• Must be flexible with schedule; including day, evening, weekend hours, and holidays per facility needs

Why Work with Us?

At Complete Care, our employees are our greatest asset. We are committed to a culture of collaboration, respect, and innovation. You'll work with a compassionate team of professionals who share your passion for making a difference.