Medical Front Office & Patient Services Coordinator

LE001 Sturdy Memorial Hospital, Inc.; Plainville (CT); Presencial; USD 27 000 - 41 000; Tempo integral

Resumo da oferta

Sturdy Memorial Hospital, Inc. is seeking a Registrar to support patient registration, scheduling, and billing in a fast-paced medical office.

The role requires registering patients, verifying insurance, and entering charges within our EMR system, with a focus on accuracy and courteous service. Under the Practice Manager's direction, you will coordinate staff scheduling, teach registrar staff on procedures, and ensure adherence to hospital policies.

Qualificações

• High school diploma or equivalent required; associate degree in business preferred.
• Knowledge of third party insurer and HMO primary care guidelines
• Familiarity with Cerner scheduling and order entry systems
• Excellent oral and written communication skills
• Previous medical office work in a high volume EMR environment
• Departmental training on medical software and electronic equipment
• Supervisory orientation related to HR/payroll procedures
• Command of verbal and written English
• Positive interpersonal communication skills
• Computer literate
• Strong organizational skills
• Medical terminology

Responsabilidades

• Clinical responsibilities include rooming patients, taking vitals, procedures, prescription renewals, triage of patient phone calls, review charts, lab test results, scheduling patients, responding to provider messages
• Prepares exam rooms for providers between patient contact
• Obtain prior authorizations (Office visits, Prescriptions, and procedures/surgeries)
• Assist in the inbound/outbound referral process
• Prepare the medical chart including importing medications from pharmacy, preloading vaccines, documenting pre-visit forms
• Administering vaccines
• Assist in scheduling new and established patient appointments as needed
• Communicates well over the phone with patients and other healthcare professionals using professional communication skills and promotes leading practices phone standards
• Evaluate patient phone calls
• Assist in inbox management and refills according to SMA policy
• Monitor and work appropriately in Electronic Medical Record environment and office workflows
• Ability to adapt in a busy office environment to meet care standards
• Understanding of supply management processes and needs

Conhecimentos

Medical office experience

Communication skills

Computer literacy

Medical terminology

English proficiency

Strong organizational skills

Knowledge of insured/HMO guidelines

Formação académica

High school diploma or equivalent

Associate degree in business preferred

Ferramentas

Cerner scheduling

Descrição da oferta de emprego

Sturdy Memorial Hospital, Inc. is seeking a Registrar to support patient registration, scheduling, and billing in a fast-paced medical office.

The role requires registering patients, verifying insurance, and entering charges within our EMR system, with a focus on accuracy and courteous service. Under the Practice Manager's direction, you will coordinate staff scheduling, teach registrar staff on procedures, and ensure adherence to hospital policies.