Medical Front Office - Patient Service Specialist

SSM Health; Sugar Hill (GA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health provider in Sugar Hill seeks a Patient Service Specialist for part-time employment. In this role, you'll enhance patient experiences through effective communication and management of appointments and insurance processes. The ideal candidate will have a high school diploma and relevant experience in front desk operations.

Qualifications

• 1 Year of Front Desk Experience in health care.
• Experience with scheduling and customer service valued.

Responsibilities

• Greet and register patients, inform them about visits.
• Schedule patient appointments in person and by phone.
• Manage insurance authorizations and verifications.

Skills

Customer Service

Insurance Verification

Communication

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: Sugar Hill, GA

Type of Employment: Part-time

Schedule: Weekdays - Varies

Compensation:Starting at 15.00/ hr (pending experience)

When patients enter our outpatient physical therapy center in Sugar Hill, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Front Desk Experience
• Health Care Experience

Preferred Qualifications:

• 1 Year of Scheduling Experience
• Customer Service Experience
• Insurance Verification Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans