Medical Front Office - Patient Service Specialist

Select Medical; Sugar Hill (GA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading healthcare provider is seeking a Patient Service Specialist in Sugar Hill, GA, to ensure patients have an exceptional experience in their outpatient physical therapy center. Responsibilities include greeting patients, scheduling appointments, and managing insurance details. Ideal candidates will have front desk and healthcare experience, making a positive impact on patient care from the start.

Qualifications

• 1 Year of Front Desk Experience required.
• Health Care Experience preferred.
• 1 Year of Scheduling Experience preferred.

Responsibilities

• Greet and register patients, provide information about visits.
• Schedule patient appointments in person and via phone.
• Collect co-pays and manage payer approvals.

Skills

Customer Service

Communication

Education

High School Diploma or GED

Job description

Medical Front Office - Patient Service Specialist

Job ID 333330

Part Time

4700 Nelson Brogdon Boulevard
Sugar Hill , GA 30518

https://careers.selectmedical.com/jobs/2025/06/19/21/03/333330/

Physiotherapy Associates. https://careers.selectmedical.com https://careers.selectmedical.com/-/media/project/selectmedical/inpatients/careers/logos/google-jobs/default-logo.svg?rev=27b97bf69a584e6b9ee5da39fd8d0f15&t=20220107152642

2025-06-20

Job Description

Type of Employment: Part -time

Schedule: Weekdays - Varies

When patients enter our outpatient physical therapy center in Sugar Hill , we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications :

• High School Diploma or GED
• 1 Year of Front Desk Experience
• Health Care Experience

Preferred Qualifications :

• 1 Year of Scheduling Experience
• Customer Service Experience
• Insurance Verification Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans