Medical Front Office- Patient Service Specialist

NovaCare Rehabilitation; Souderton (Montgomery County); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the rehabilitation sector is seeking a Patient Service Specialist at their Souderton, PA location. This full-time role involves managing patient interactions, scheduling appointments, and ensuring customer satisfaction throughout their visit. Ideal candidates will have a high school diploma and some front desk experience. Competitive pay starts at $17.00 per hour.

Benefits

Generous PTO

Comprehensive medical/RX, health, vision, and dental plans

401(k) retirement plan with company matching

Mentorship and orientation programs

Qualifications

• High School Diploma or GED required.
• 1 year of front desk experience preferred.
• Healthcare experience is a plus.

Responsibilities

• Greet and register patients, providing essential information for their visit.
• Schedule appointments and manage patient communications.
• Handle co-pays and insurance authorizations.

Skills

Customer Service

Communication

Education

High School Diploma or GED

Job description

Medical Front Office- Patient Service Specialist

Medical Front Office- Patient Service Specialist

3 days ago Be among the first 25 applicants

NovaCare Rehabilitation provided pay range

This range is provided by NovaCare Rehabilitation. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $17.00/hr

Overview

Position:Â

Patient Service Specialist

Location:

Souderton, PA

Type of Employment:Â

Full-time

Schedule

Monday - Friday (2 evenings per week till 7pm)

Compensation:Â

Starting at $17.00/hr (pending experince)

When patients enter our outpatient physical therapy center in

Souderton,

we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Why Join Us

(benefits for full-time at 32+ hours/week)

• Start Strong Our mentorship and orientation programs ensure a successful transition

Recharge & Refresh

Generous PTO to maintain a healthy work-life balance

Your Health Matters

Comprehensive medical/RX, health, vision, and dental plan offerings

Invest In Your Future

Company-matching

401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!Â

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
  
  

Qualifications

Minimum:

• High School Diploma or GED
  
  

Preferred

• 1 Year Front Desk experience
• Healthcare experience
  
  

Additional Data

Equal Opportunity Employer/including Disabled/Veterans

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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Medical Front Office - Patient Service Specialist

Medical Front Office - Patient Service Specialist

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