Medical Front Office- Patient Service Specialist Float

SSM Health; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading healthcare provider seeks a Patient Service Specialist in Philadelphia to manage patient interactions and administrative tasks. This role is crucial in ensuring a positive experience from the front desk, requiring effective communication and organizational skills. Join a team that values mentorship and provides robust benefits for full-time employees.

Benefits

Generous PTO

Comprehensive health plans

401(k) retirement plans

Qualifications

• High School Diploma or GED required.
• Preferred experience in healthcare.
• Ability to manage patient interactions effectively.

Responsibilities

• Greet and register patients, providing visit information.
• Schedule patient appointments in person and via phone.
• Collect co-pays and manage insurance verifications.

Skills

Customer Service

Communication

Time Management

Education

High School Diploma or GED

Job description

Overview

Position:Patient Service Specialist

Location: Philadelphia, PA

Type of Employment:Per Diem

Schedule: Monday - Friday (Hours vary)

Compensation:Starting at $18/ hr (Pending Experience)

When patients enter our outpatient physical therapy center in Philadelphia, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans