Medical Front Office - Patient Service Specialist

Select Medical; Seffner (FL); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

401k eligibility after 1000 hours

Job summary

Select Medical in Seffner, FL is hiring a Patient Service Specialist for a part-time role at our outpatient physical therapy center. You will greet and register patients, schedule appointments, and handle payer communications and insurance verifications to ensure smooth visits.

The position emphasizes patient experience at the front desk, co-pay collection, and coordination with internal teams; bilingual candidates are preferred to support diverse patients.

Qualifications

• High School Diploma or GED is required.
• 1 year of front desk experience is required.
• Health care experience is preferred.
• Bilingual ability is required.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Front desk experience

Health care experience

Bilingual

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location: Seffner, FL

Type of Employment:Part time

Schedule: Weekdays (Varies)

Compensation:$16.00-$20.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Seffner, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

We offer benefits which support the financial, work/life and emotional well-being of you and your family members. Part time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Front Desk Experience
• Health Care Experience
• Bilingual

Preferred Qualifications:

• 1 Year of Medical Office Experience
• Insurance Verification Experience

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.