Medical Front Office - Patient Service Specialist

Select Specialty Hospital - Augusta; Hallowell (ME); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading hospital is seeking a Patient Service Specialist for their Hallowell location. This role involves managing patient interactions, scheduling appointments, and guiding patients through their visit, ultimately contributing to an exceptional care experience. Ideal candidates will possess a High School Diploma and a commitment to excellent patient service.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule patient appointments in person and via phone.
• Conduct insurance authorizations and verifications.

Education

High School Diploma/GED

Job description

Overview

Position:Patient Service Specialist

Location: Hallowell, ME

Type of Employment: PRN/Per diem

Schedule: Weekdays - Varies

Compensation: Starting at $17/hour (Pending experience)

When patients enter our outpatient physical therapy center in Hallowell, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma/GED required

Additional Data

Equal Opportunity Employer/including Disabled/Veterans