Medical Front Office - Patient Service Specialist

Select Medical; Fort Walton Beach (FL); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

401k eligibility

Job summary

Select Medical in Fort Walton Beach, FL, is seeking a Patient Service Specialist for the outpatient PT center. This PRN/Per Diem role supports front desk operations, including patient check-in, scheduling, and basic billing tasks. Weekdays as needed, schedule TBD, compensation starting at $18/hour, with 401k eligibility after 1,000 hours."

The role emphasizes exceptional patient experience from arrival through checkout and requires strong communication with patients and payer contacts.

Qualifications

• High School Diploma or GED required.
• 1 year of medical office experience preferred.

Responsibilities

• Greet and register patients and provide information about visits.
• Schedule patient appointments in person and via phone.
• Communicate with attorneys offices, insurance companies, translation services, and leadership teams.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Customer service

Communication

Scheduling

Multitasking

Education

High School Diploma or GED

Tools

Office software

Job description

Position: Patient Service Specialist

Location: Fort Walton Beach, FL

Type of Employment: PRN/Per Diem

Schedule: Weekdays as Needed, Schedule TBD

Compensation: Starting at $18/hour (pending experience)

When patients enter our outpatient physical therapy center in Fort Walton Beach we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

We offer benefits which support the financial, work/life and emotional well-being of you and your family members. PRN / Part-time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.

Check out the video below for additional insight into the work of our Patient Service Specialists!

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Minimum Qualifications

• High School Diploma or GED
• 1 Year of Medical Office Experience

Preferred Qualifications

• Health care experience