Medical Front Office - Patient Service Specialist

Select Physical Therapy; Florida; On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical plan

401(k) plan

Life and disability coverage

Job summary

Select Medical in Seminole, FL is seeking a Patient Service Specialist to welcome patients, register visits, and manage front desk operations with professionalism.

In this full-time role you will schedule appointments, coordinate with insurers, collect co-pays, and support the therapy center with courteous, efficient service to ensure a smooth patient experience.

Qualifications

• Bilingual ability is preferred.
• Experience communicating with diverse patients is a plus.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Bilingual

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location: Seminole, FL

Type of Employment:Full-time

Schedule:Monday - Friday, (Varies - 3 evenings weekly)

Compensation:$17.00-$18.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Seminole, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us:

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• Insurance Verification Experience
• 1 Year of Medical Office Experience

Preferred Qualifications:

• Previous therapy experience
• 1 Year of Scheduling Experience
• 1 Year of Front Desk Experience
• Bilingual

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.