Medical Front Office - Patient Service Specialist

Select Medical; Brockway (Jefferson County); On-site; Full time

Job summary

Join a forward-thinking healthcare provider as a Patient Service Specialist. In this full-time role, you will play a crucial part in ensuring patients have an exceptional experience right from the moment they enter our outpatient physical therapy center. Your responsibilities will include greeting and registering patients, scheduling appointments, and managing insurance verifications. This position offers a chance to make a significant impact on patient care while working in a supportive and dynamic environment. If you have a passion for helping others and a knack for organization, this role is perfect for you!

Qualifications

• 1 year of front desk experience is required.
• Experience with insurance verification is essential.

Responsibilities

• Greet and register patients, providing information about visits.
• Schedule appointments and manage insurance authorizations.

Skills

Customer Service

Communication Skills

Insurance Verification

Education

High School Diploma or GED

Job description

Overview

Position: Medical Front Office - Patient Service Specialist

Location: Brockway, PA

Type of Employment:Full-time

Schedule: Monday - Friday (8am-6pm)

Compensation:Starting at $15/hr pending experience

When patients enter our outpatient physical therapy center in Brockway, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED
• 1 Year Front Desk experience
• Insurance Verification Experience

Preferred:

• 1 Year of Medical Office Experience

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.