Medical Front Office - Patient Service Specialist

SSM Health; Apollo (Armstrong County); On-site; USD 10,000 - 60,000; Part time

Job summary

SSM Health is seeking a Medical Front Office - Patient Service Specialist in Apollo, PA. In this role, you'll be the first point of contact for patients within our outpatient center, managing both patient interactions and administrative duties. Responsibilities include greeting patients, scheduling appointments, and coordinating with insurance providers, making your role crucial in ensuring a positive patient experience.

Qualifications

• High School Diploma or GED is a minimum requirement.
• Preferred 1 Year Front Desk experience with some healthcare exposure.

Responsibilities

• Greet and register patients and provide information.
• Schedule patient appointments in person and via phone.
• Collect co-pays and manage insurance verifications.

Skills

Communication

Organization

Education

High School Diploma or GED

Job description

Overview

Position: Medical Front Office - Patient Service Specialist

Location: Apollo, PA

Type of Employment:Per Diem/PRN **Hours are not guaranteed**

Schedule: Weekdays (Hours Vary as needed)

Compensation: Starting at $14/hr pending experience

When patients enter our outpatient physical therapy center in Apollo, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• Healthcare experience

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.