Medical Front Office - Patient Service Specialist - Float

Select Medical; Pittsburgh (Allegheny County); On-site; Full time

Job summary

Join a forward-thinking organization as a Patient Service Specialist, where you’ll play a vital role in ensuring patients have a seamless experience from the moment they enter our outpatient physical therapy center. In this full-time position, you will be responsible for greeting patients, scheduling appointments, and managing insurance verifications. Your exceptional communication skills and attention to detail will significantly impact the care experience, making every patient feel valued and informed. This is a fantastic opportunity to contribute to a diverse and inclusive workplace while developing your career in the healthcare industry.

Qualifications

• High School Diploma or GED required; healthcare experience preferred.
• Strong customer service and communication skills are essential.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule appointments and manage insurance verifications.

Skills

Customer Service

Communication Skills

Insurance Verification

Scheduling

Education

High School Diploma or GED

Job description

Overview

Position: Medical Front Office - Patient Service Specialist - Float

Location: Vanadium Road (Pittsburgh), PA

Type of Employment:Full-time

Schedule: Weekdays (Hours Vary)

Compensation:$16/hr.

**Employee will float to clinics in/around Southern Allegheny County**

When patients enter our outpatient physical therapy center in C, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• Insurance Verification Experience
• Healthcare experience

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.