Medical Front Office - Office Assistant Float

Select Medical; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in the rehabilitation field is seeking an Office Assistant Float. The role involves supporting front desk operations and ensuring an excellent patient experience across multiple locations. Ideal candidates have a high school diploma, prior front desk experience, and strong customer service skills. Flexible hours vary based on patient needs.

Qualifications

• Minimum of High School Diploma or GED required.
• 1 Year of Front Desk Experience preferred.
• Preferred experience in Medical Office.

Responsibilities

• Answer and direct telephone calls and coordinate patient appointments.
• Maintain accurate patient files and assist in maintaining clinic cleanliness.
• Provide excellent customer service to patients and visitors.

Skills

Customer Service

Data Entry

Communication

Education

High School Diploma or GED

Tools

Excel

Word

Outlook

Job description

Overview

Position: Medical Front Office - Office Assistant Float

Location: Employee to float between locations in Chestnut Hill (Philadelphia) and Conshohocken, PA

Type of Employment: Per Diem/PRN **Hours are not guaranteed**

Schedule: Weekdays (Hours vary as needed)

Compensation: Starting at $17/hr pending experience

At NovaCare Rehabilitation, we believe in delivering an excellent patient experience, starting at the front desk. We are seeking an office assistant to maintain the overall appearance of our center and assist front desk staff with administrative tasks.

Responsibilities

• Answer and direct telephone calls and schedule and coordinate patient appointments
• Obtain and verify patient information to maintain accurate patient files, electronic medical records (EMR), and billing system information.
• Prepare patient intake forms prior to appointments to ensure timely service.
• Provide excellent customer service by meeting and greeting patients, family members, and visitors and answer any questions/offer assistance as needed
• Help to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly.
• Ensuring compliance with healthcare regulations and company policies
• Assist Patient Service Specialist with faxing and filing as needed
• Maintain inventory and stock new inventory
• Keep all linens and restroom products fully stocked
• Maintain disinfectant spray bottles for the gym for patients and members

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year of Front Desk Experience
• 1 Year of Medical Office Experience
• Strong customer service skills
• Proficient with computer work and data entry: excel/word/outlook

Additional Data

Equal Opportunity Employer/including Disabled/Veterans