Medical Front Office - Office Assistant

SSM Health; Lancaster (Lancaster County); On-site; Part time

Job summary

A leading healthcare organization seeks a Medical Front Office - Office Assistant to assist with administrative tasks and ensure a positive patient experience in Lancaster, PA. The candidate will manage scheduling, patient records, and maintain overall cleanliness. This per diem role offers flexibility with an hourly rate starting at $15 based on experience.

Qualifications

• High School Diploma or GED required.
• Experience in a healthcare office setting preferred.
• Strong customer service skills are essential.

Responsibilities

• Answer telephone calls and schedule patient appointments.
• Maintain accurate patient files and electronic medical records.
• Assist clinic staff in maintaining cleanliness and availability of patient care materials.

Skills

Customer service

Education

High School Diploma or GED

Job description

Overview

Position: Medical Front Office - Office Assistant

Location: Lancaster, PA

Type of Employment: Per Diem/PRN **Hours are not guaranteed**

Schedule: Weekdays (Hours Vary)

Compensation: Starting at $15/hr pending experience

At Select Physical Therapy, we believe in delivering an excellent patient experience, starting at the front desk. We are seeking an office assistant to maintain the overall appearance of our center and assist front desk staff with administrative tasks.

Responsibilities

• Answer and direct telephone calls and schedule and coordinate patient appointments
• Obtain and verify patient information to maintain accurate patient files, electronic medical records (EMR), and billing system information.
• Prepare patient intake forms prior to appointments to ensure timely service.
• Provide excellent customer service by meeting and greeting patients, family members, and visitors and answer any questions/offer assistance as needed
• Help to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly.
• Ensuring compliance with healthcare regulations and company policies
• Assist Patient Service Specialist with faxing and filing as needed
• Maintain inventory and stock new inventory
• Keep all linens and restroom products fully stocked
• Maintain disinfectant spray bottles for the gym for patients and members

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• Experience working in a healthcare office setting
• Customer service skills

Additional Data

Equal Opportunity Employer/including Disabled/Veterans