Medical Front Office Manager

Complete Care Centers; Orlando (FL); On-site; USD 89,000 - 115,000; Full time

Job summary

A leading healthcare provider is seeking a Practice Manager to oversee operations at their Orlando office. This role requires strong leadership, exceptional customer service, and organizational skills to ensure a seamless patient experience. The ideal candidate will manage front desk activities, supervise staff, and maintain office efficiency while addressing patient concerns. If you're passionate about healthcare administration and ready for a dynamic role, apply now and join a thriving team!

Qualifications

• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.

Responsibilities

• Manage front desk operations and assist patients.
• Supervise staff training and performance evaluations.
• Ensure office compliance and efficiency.

Skills

Organizational Skills

Communication Skills

Leadership Skills

Attention to Detail

Tools

eClinicalWorks

Job description

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Are you ready to take on a dynamic role that combines managerial expertise, administrative finesse, and exceptional customer service skills? Look no further! We are seeking a dedicated and talented individual to fill the pivotal position of Practice Manager at our Complete Care office.

Summary of Duties

Are you a dynamic individual with a passion for healthcare administration and a knack for leading high-performing teams? We are seeking a talented Practice Manager to take the reins and ensure the seamless operation of our Complete Care office. This role combines managerial prowess, administrative finesse, and top-notch customer service to drive success from the front desk!

Key Responsibilities:

• Front Desk Management: warmly greeting and assisting patients, visitors, and staff, coordinating smooth patient check-in and check-out processes, and assisting with scheduling
• Staff Supervision: oversee training and productivity of the front desk, conduct regular performance evaluations with constructive feedback, and cultivate a positive and collaborative work environment
• Patient Relations: address patient concerns regarding billing, insurance, and legal inquiries while providing the highest levels of customer service and maintaining patient compliance
• Office Efficiency and Compliance: guarantee the office is properly stocked with necessary equipment and ensure efficient office workflows and processes are implemented and optimized
• Reporting: host weekly meetings to review data with staff, identify areas for improvement in patient care, enrollments, etc.

Qualifications and Skills:

• Strong organizational and multitasking abilities
• Excellent interpersonal and communication skills
• Proficiency in office software and electronic health record (EHR) systems, eClinicalWorks preferred but not required
• Leadership and supervisory skills
• Meticulous attention to detail and professional conduct
• Excellent verbal and written communication skills

Hours:

• Monday: 8:00AM-11:00AM, 3:00PM-6:00PM
• Tuesday: 12:30PM-7:00PM
• Wednesday: 8:00AM-11:00AM, 3:00PM-6:00PM
• Thursday: 12:30PM-7:00PM
• Friday: 7:00AM-1:00PM

If you're ready to be an integral part of a thriving healthcare environment, apply now and bring your passion for excellence to Complete Care! Your journey to a rewarding career starts here.

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Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• Internet Publishing

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Orlando, FL $89,301.33-$114,816.00 1 month ago

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