Medical Front Office Assistant: Scheduling & Registration

Bayfrontstpete; Orlando (FL); Hybrid; USD 18,000 - 25,000; Full time

Job summary

Florida Medical Clinic Orlando Health seeks a Front Office Assistant to support ambulatory and physician office operations in Interventional Pain Management. You will handle patient registration, telephone coverage, appointment scheduling, and patient referrals under supervision.

The role involves travel to Land O' Lakes and Zephyrhills and requires professional interaction with patients and families, accurate data collection, and strict adherence to policies.

Qualifications

• High School diploma or equivalent.
• Six months experience in a clerical office or related customer service setting.

Responsibilities

• Schedules patient appointments according to practice scheduling protocols.
• Obtains patient demographic and insurance information.
• Processes requests for medical records per policies.
• Adheres to Orlando Health policies and value statements.
• Operates office equipment and manages calls professionally.
• Contributes to patient satisfaction and attendance compliance.
• Maintains compliance with policies and procedures.

Skills

Patient registration

Appointment scheduling

Telephone coverage

Medical office operations

Education

High School diploma or equivalent

Job description

Florida Medical Clinic Orlando Health seeks a Front Office Assistant to support ambulatory and physician office operations in Interventional Pain Management. You will handle patient registration, telephone coverage, appointment scheduling, and patient referrals under supervision.

The role involves travel to Land O' Lakes and Zephyrhills and requires professional interaction with patients and families, accurate data collection, and strict adherence to policies.