Medical Front Desk Specialist – Patient Scheduling

Munson Healthcare; Grayling (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Munson Healthcare in Grayling, MI is seeking a Medical Business Associate (Receptionist) to be the first contact for patients and families. You will verify insurance information, enter data into the registration system, and schedule appointments with professional courtesy.

This on-site role requires a high school diploma or GED, typing proficiency, and experience with multiple computer systems; 2+ years in a healthcare setting is preferred for Specialists.

Qualifications

• High school graduate or GED; Associate Degree preferred for Specialists.
• Minimum of two years’ experience as a Medical Practice Business Associate or similar healthcare role.
• Proficient in typing, Windows, and experience with multiple computer systems.

Responsibilities

• You are the first point of contact for patients and their families, greeting them professionally.
• You will obtain/verify all required patient and insurance information and enter it accurately into the registration system.
• You will schedule patient appointments, including return visits, referrals, and diagnostic procedures.
• You will set the tone for the visit and respond effectively to patients and families.

Skills

Typing proficiency

Windows

Multiple computer systems

Customer service experience

Education

High school graduate or GED

Associate Degree Preferred

Job description

Munson Healthcare in Grayling, MI is seeking a Medical Business Associate (Receptionist) to be the first contact for patients and families. You will verify insurance information, enter data into the registration system, and schedule appointments with professional courtesy.

This on-site role requires a high school diploma or GED, typing proficiency, and experience with multiple computer systems; 2+ years in a healthcare setting is preferred for Specialists.