Medical Front Desk Specialist: Patient Care & Scheduling

Galen Medical Group; Radmoor (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) benefits

Education reimbursement

Holiday Pay

Great earned time-off policy

Company-paid Life Insurance & LongTerm

Disability

Job summary

Galen Medical Group in Chattanooga seeks an experienced Clerical Support for East OB/GYN to greet patients, manage check-in/check-out, and support reception and scheduling duties. You will handle demographic data and insurance verification within the practice management system, ensuring accurate records and timely communications.

The role requires high school completion, basic computer skills, and attention to detail; prior medical receptionist experience is preferred.

Qualifications

• High school graduate or equivalent.
• Must be computer literate.
• Ability to perform mathematical calculations.
• Above-average spelling skills.
• Preferred: 2–3 years medical receptionist experience.

Responsibilities

• Greet patients and visitors in a prompt, courteous manner.
• Enter demographic and insurance information into the PMS.
• Scan insurance cards and verify coverage and eligibility.
• Handle Point of Service collections: co-pays, co-insurance, balances.
• Schedule and reschedule appointments in the PMS; manage recalls.

Skills

Customer service

Multitasking

Attention to detail

Professional communication

HIPAA compliance

Education

High school diploma or equivalent

Tools

PMS (practice management system)

Job description

Galen Medical Group in Chattanooga seeks an experienced Clerical Support for East OB/GYN to greet patients, manage check-in/check-out, and support reception and scheduling duties. You will handle demographic data and insurance verification within the practice management system, ensuring accurate records and timely communications.

The role requires high school completion, basic computer skills, and attention to detail; prior medical receptionist experience is preferred.