CLINICAL SUPPORT, CMA EAST ON/GYN

Galen-Medical-Group-PC; Radmoor (TN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401(k) benefits

Education reimbursement

Holiday Pay

Earned time-off policy

Company-paid Life Insurance & LongTerm

Job summary

Galen Medical Group seeks a Certified Medical Assistant for the East OB/GYN location in Chattanooga, TN. The candidate will collaborate with clinicians to deliver high-quality patient care in a busy obstetrics setting.

Responsibilities include patient intake, vital signs, EHR data entry, assistance with procedures, and coordinating tests and referrals. A high school diploma and CMA certification are required, with BLS certification and EMR experience preferred.

Qualifications

• Must be a Certified Medical Assistant from a nationally accredited institution.
• High School graduate or equivalent.
• One year of clinical MA experience preferred; 1-3 years ideal.
• Basic Life Support (BLS) certification required.

Responsibilities

• Verifies patient information by interview and history collection.
• Prepares patients for examination with vitals.
• Enter data into the patient’s medical record in EHR.
• Assists provider with minor office procedures.
• Schedules outpatient testing, procedures, or referrals.
• Manages referral process and follow-up communications.

Skills

Certified Medical Assistant

BLS

Multi-tasking

Customer service

HIPAA compliance

Education

High School diploma

CMA certification

Tools

EMR/EHR software

Job description

Job Details

Job Location: OBGYN EAST - Chattanooga, TN 37421

Position Type: Full Time

Education Level: High School

Job Shift: Day

Job Category: NurseCertified Medical Assistant- East OB/GYN

Summary/Objective

Collaborates with the provider to determine the needs of the patient and assists the provider with providing quality medical care to the patients.

Essential Functions

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

• Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit.
• Prepares patients for Examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary.
• Collects data accurately and ensures that all information is entered into the patient’s medical record in EHR.
• Prepares and stocks examination and treatment rooms.
• Clean and sterilizes instruments.
• Assists provider with minor office procedures.
• Schedules Outpatient testing, Procedures or Surgeries.
• Manages Referral process
• Hospital Admissions
• Testing and Procedures
• Pre-certification
• Triage patient phone calls per site’s protocol.
• Process Prescription Refill requests per Physician’s protocol.
• Performs Ancillary testing: EKG, Spirometry, Cryotherapy, etc.
• Laboratory testing may include Rapid Tests, Urinalysis, Bilirubin, Auto CBC, and Phlebotomy.
• Reviews lab and test results. Provide follow up to patient per provider’s instructions.

Other Duties/Responsibilities

• Provide health education to the patient as needed.
• Performs all duties in compliance with Galen’s clinical policies and OSHA standards.
• Maintains clean and neat work area.
• Active participation in process improvement efforts.
• May be required to assist other team members based on office demands.
• Recognize and demonstrate cost-effective measures in utilization of supplies and equipment.

Knowledge/Skills/Abilities

• Promote the mission, vision, and values of Galen Medical Group.
• Maintain confidentiality of all patient, medical, financial, and legal information.
• Report to work on time and as scheduled.
• Wear identification during work hours.
• Represent the organization in a positive & professional manner
• Ability to handle difficult situations involving patients, physicians, or others in a professional manner.
• Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude.
• Comply with all organization policies and standards regarding ethical business practices.
• Participate in performance improvement and continuous quality improvement activities.
• Attend regular staff meetings and in-services as directed by your manager.
• Consistently demonstrate the value of team concept.
• Ability to manage multiple and simultaneous responsibilities.
• Complete assignments efficiently and in a timely manner.

The above job description is intended to describe the general content of and requirements for this job. It is not intended to be a complete statement of duties, responsibilities, or requirements.

Qualifications

Education:

• High School graduate or equivalent.
• Must be a Certified Medical Assistant from a nationally accredited institution.
• One year of relative medical assistant experience in the clinical setting is required if completion of a Medical Assistant program qualification is not met.
• 1-3 years’ clinical medical assistant experience is preferred.
• Electronic Medical Record experience preferred.

Experience:

• Previous Clinical and Phlebotomy experience is preferred.
• Individual must be BLS trained and certified at all times.
• Must be computer literate.

Skills/Certifications:

• Basic Life Support certification is required.
• Ability to work in a fast-paced environment.
• Ability to multi-task and work as a team player.
• Excellent computer skills.
• Ability to follow clinical pathways and protocols.
• Excellent customer service skills, with the ability to handle higher-stress phone calls.

Additional Information

As part of the Galen Medical Group, the applicant must be a team player and provide excellent customer service while assessing our patient's needs efficiently. Perform all duties in compliance with Galen Medical policies, HIPAA, and OSHA standards.

Galen Medical Group is a member of the TN Drug-Free Workplace and it is a requirement that we conduct a pre-employment drug screen, as part of the hiring process.

Why should you apply?

• 401(k) benefits.
• Education reimbursement.
• Holiday Pay.
• Great earned time-off policy.
• Company-paid Life Insurance & Long Term Disability.