Medical Front Desk Specialist - Patient Care & Scheduling

New England Cancer Specialists; Lewiston (ME); On-site; USD 33,000 - 49,000; Full time

Job summary

New England Cancer Specialists (NECS) is seeking a full-time Front Desk Medical Receptionist in Lewiston, ME. The role greets patients, collects co-pays, and maintains accurate demographics in the Billing Software and EMR.

You will assist with check-in, HIPAA compliance, and coordination with other departments to ensure smooth patient flow. Responsibilities include scheduling and registration, handling insurance changes, and providing courteous, confidential service in a multi-location oncology

Qualifications

• High school diploma or GED required.
• Minimum one year clerical/medical secretary experience in health care.
• Exceptional customer service experience required.
• Ability to organize and coordinate multiple activities.

Responsibilities

• Greet patients and check them in for visits and treatments.
• Collect co-pays per insurance plans.
• Register demographic and insurance information in Billing Software and EMR.
• Maintain HIPAA confidentiality and comply with all policies.
• Answer phones, page staff, and direct patients to appropriate areas.
• Ensure waiting area is neat and up-to-date with magazines.

Skills

Customer service

Clerical work

Medical secretary

HIPAA compliance

EMR data entry

Education

High school diploma or GED

Tools

EPIC EMR

Job description

New England Cancer Specialists (NECS) is seeking a full-time Front Desk Medical Receptionist in Lewiston, ME. The role greets patients, collects co-pays, and maintains accurate demographics in the Billing Software and EMR.

You will assist with check-in, HIPAA compliance, and coordination with other departments to ensure smooth patient flow. Responsibilities include scheduling and registration, handling insurance changes, and providing courteous, confidential service in a multi-location oncology