Medical Front Desk Specialist - Mon-Fri Schedule + Benefits

US HEART & VASCULAR; Bedford (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits package

Monday–Friday schedule

CME allowance

Job summary

US Heart and Vascular, based in Bedford, TX, seeks a Full-Time Medical Front Office Specialist to join HeartPlace. You will be the first contact for patients, handling calls, scheduling, and intake.

The role requires at least 1 year in medical front desk and EMR experience (ECW/Athena preferred). Travel to cover other offices may be required; a comprehensive benefits package and a Monday–Friday schedule are offered.

Qualifications

• 1 year of medical front desk and customer service experience is required.
• 6 months of obtaining prior authorization experience is required.
• 6 months of EMR experience is required. ECW or Athena preferred but not required.

Responsibilities

• Answers phone calls in a timely and efficient manner.
• Transfers calls according to procedure.
• Schedules appointments in a timely and efficient manner.
• Pages providers for hospital consults/call backs according to procedure.
• Confirming of appointments.
• Enters authorization information on patient account in computer.
• Cross trains on covering check in/out for other offices.
• May travel to cover other offices.
• Maintains information in a confidential manner.
• Performs related work as required.

Skills

Medical front desk

Customer service

Phone etiquette

Tools

ECW

Athena

Job description

US Heart and Vascular, based in Bedford, TX, seeks a Full-Time Medical Front Office Specialist to join HeartPlace. You will be the first contact for patients, handling calls, scheduling, and intake.

The role requires at least 1 year in medical front desk and EMR experience (ECW/Athena preferred). Travel to cover other offices may be required; a comprehensive benefits package and a Monday–Friday schedule are offered.