Medical Front Desk Specialist — Friendly, Fast-Paced Clinic

Vancouver Clinic

California (MO)

On-site

USD 24,000 - 33,000

Full time

7 days ago
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Benefits offered by this job

Medical
Dental
Vision
Life insurance
AD&D
Long term disability
Health savings account
Flexible spending account
Employee assistance program
Voluntary life
Critical illness
Accident
Hospital indemnity
Identity theft protection
Legal services
401k retirement plan
Employer matching contribution up to 4

Job summary

Vancouver Clinic seeks a Front Desk Representative to join the Salmon Creek 2 registration team. You will welcome patients and families, collect co-pays, obtain and verify insurance information, answer calls, and schedule appointments in a fast-paced setting.

Ideal candidates have at least 1 year of customer service experience and strong phone and keyboarding skills, with medical front office exposure preferred. This on-site role requires a friendly, team-oriented attitude and professionalism.

Qualifications

  • High School Diploma or equivalent required.
  • Minimum of 1 year of customer service experience required.
  • Minimum of 1 year of medical front office experience preferred.
  • Experience with Epic preferred.
  • Excellent phone skills and customer service behaviors.
  • Strong computer keyboarding skills required.

Responsibilities

  • Greet patients and families and provide friendly customer service.
  • Collect co-pays and obtain insurance information.
  • Answer phone calls and schedule appointments.
  • Work with registration team to manage patient flow in a fast-paced environment.

Skills

Customer service
Phone skills
Keyboarding
Multitasking
Team player

Education

High School Diploma or equivalent

Tools

Epic

Job description

Vancouver Clinic seeks a Front Desk Representative to join the Salmon Creek 2 registration team. You will welcome patients and families, collect co-pays, obtain and verify insurance information, answer calls, and schedule appointments in a fast-paced setting.

Ideal candidates have at least 1 year of customer service experience and strong phone and keyboarding skills, with medical front office exposure preferred. This on-site role requires a friendly, team-oriented attitude and professionalism.

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