Medical Front Desk Specialist – ENT & Allergy

ENT and Allergy Associates of Florida; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Company paid STD/LTD/Life

401(K)

6 Paid Holidays

PTO

Job summary

ENT and Allergy Associates of Florida is seeking a Medical Front Desk professional for a full-time, Monday–Friday, 8:00–5:00 position at our Jupiter office. The role supports intake, scheduling, and patient data handling in a busy ENT and Audiology clinic.

The ideal candidate will have at least 1 year of medical office experience, strong customer service skills, solid communication, and the ability to manage a high volume of patients while working well in a team. Bilingual Spanish is a plus.

Qualifications

• Minimum 1-year experience in a medical practice required.
• Strong customer service and interpersonal skills.
• Strong written and verbal communication with a clear speaking voice.
• Ability to prioritize and manage a high volume of patients.
• Ability to work well in a team environment.
• Working knowledge of medical terminology.
• Strong computer literacy.
• Bilingual Spanish speaking a plus.

Responsibilities

• Provide superior customer service to patients and guests.
• Answer multi-line phones.
• Greet patients, check them in, obtain insurance information and data.
• Provide intake and new patient forms and office policies.
• Process patient payments for co-pays and uninsured visits.
• Insurance verification.
• Schedule appointments based on physician availability.
• Maintain hard copy and EHR records.
• Call patients to remind about appointments and tests.
• Provide patient support and guidance as needed.

Skills

Customer service

Phone handling

Teamwork

Medical terminology

Bilingual Spanish

Tools

EMR system

Medical records management

Job description

ENT and Allergy Associates of Florida is seeking a Medical Front Desk professional for a full-time, Monday–Friday, 8:00–5:00 position at our Jupiter office. The role supports intake, scheduling, and patient data handling in a busy ENT and Audiology clinic.

The ideal candidate will have at least 1 year of medical office experience, strong customer service skills, solid communication, and the ability to manage a high volume of patients while working well in a team. Bilingual Spanish is a plus.