Medical Front Desk Specialist

MultiCare; United States; On-site; USD 30,000 - 46,000; Full time

Job summary

MultiCare Auburn Medical Center is hiring a Medical Receptionist to be the first in-person contact for patients. The role requires excellent customer service, front office duties, scheduling and registration, and cash handling in a busy clinic setting.

The position is full-time (FTE 1.0), day shift, Monday–Friday, with responsibilities spanning greeting patients, answering phones, scheduling, and basic charge posting. Previous medical office experience is preferred.

Qualifications

• Minimum one year of clerical and/or receptionist experience; or six months in a medical setting
• Customer service experience
• Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience

Responsibilities

• Greet patients and direct calls; answer phones and route messages
• Assist patients/families; scheduling and registration
• Charge entry, payment posting, batch balancing, cash reconciliation/balancing

Skills

Customer service

Receptionist experience

Education

Medical Office Assistant certificate

Job description

MultiCare Auburn Medical Center is hiring a Medical Receptionist to be the first in-person contact for patients. The role requires excellent customer service, front office duties, scheduling and registration, and cash handling in a busy clinic setting.

The position is full-time (FTE 1.0), day shift, Monday–Friday, with responsibilities spanning greeting patients, answering phones, scheduling, and basic charge posting. Previous medical office experience is preferred.