Medical Front Desk Specialist

Clinch Valley Health; Richlands (VA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Comprehensive benefits

PTO & leave

Tuition assistance

Wellness programs

Career growth

Job summary

Clinch Valley Health in Richlands, VA is seeking a Medical Receptionist for a full-time, weekdays schedule. This float role supports Clinch Professional Physician Services and the Medical Group Services Department, ensuring smooth patient intake and accurate data capture.

You will verify demographics, help with forms, verify insurance, schedule appointments, answer calls, and coordinate with nurses and providers to maintain patient flow.

Qualifications

• Requires high school diploma or equivalent.
• One year of medical office experience preferred.

Responsibilities

• Ensure demographic, billing and clinical information is entered timely and accurately.
• Distribute and explain forms and educational handouts to patients/family.
• Verify insurance benefits and obtain precertification/authorization as needed.
• Schedule appointments per policy.
• Answer incoming calls and route accordingly.
• Coordinate with nurses and providers to maintain patient flow.
• Follow up on no-show patients daily.
• Attend monthly staff meetings and complete assigned courses.

Skills

Medical office experience

Education

High school diploma or equivalent

Job description

Clinch Valley Health in Richlands, VA is seeking a Medical Receptionist for a full-time, weekdays schedule. This float role supports Clinch Professional Physician Services and the Medical Group Services Department, ensuring smooth patient intake and accurate data capture.

You will verify demographics, help with forms, verify insurance, schedule appointments, answer calls, and coordinate with nurses and providers to maintain patient flow.