Medical Front Desk Specialist

Baptist Health Care; Pensacola (FL); On-site; USD 31,000 - 35,000; Full time

Job summary

Baptist Health Care is seeking a Medical Receptionist I to greet and register patients, enter demographics, and verify insurance in a fast-paced environment. You will schedule appointments, collect copays, and explain financial responsibilities while maintaining meticulous records.

The role includes handling incoming calls with courtesy and coordinating referrals as needed. The position emphasizes accurate data entry, effective communication, and teamwork with providers and staff to ensure

Qualifications

• Excellent communication skills, both verbal and written.
• Strong organization and ability to prioritize work.
• Proficient with computers and software applications.
• Ability to provide excellent customer service in a professional manner.

Responsibilities

• Greet visitors and patients, direct them according to Baptist Health Care values.
• Enter patient demographics and maintain accurate records in the system.
• Schedule and confirm appointments, collect copays, and verify insurance.
• Explain financial requirements to patients and collect payments.
• Handle telephone inquiries promptly and professionally.
• Process referrals and follow up on authorizations as needed.

Skills

Excellent communication

Organizational skills

Prioritization

Computer proficiency

Customer service

Education

High School Diploma or Equivalent

Tools

Practice management software

Job description

Baptist Health Care is seeking a Medical Receptionist I to greet and register patients, enter demographics, and verify insurance in a fast-paced environment. You will schedule appointments, collect copays, and explain financial responsibilities while maintaining meticulous records.

The role includes handling incoming calls with courtesy and coordinating referrals as needed. The position emphasizes accurate data entry, effective communication, and teamwork with providers and staff to ensure