Front Desk Medical Receptionist - Scheduling & Billing

Baptist Health Care Corporation; Pace (FL); On-site; USD 29,000 - 36,000; Full time

Job summary

Baptist Health Care Corporation in Pace, FL is seeking a Medical Receptionist I for a Monday–Friday 7:30 AM–4:30 PM schedule. You will greet patients, register in the practice management system, collect demographics and insurance details, and schedule appointments.

You will verify benefits, collect copays, discuss financial requirements with patients, handle phone calls, and support referrals and authorizations as needed, ensuring accurate documentation and courteous service.

Qualifications

• Excellent communication skills verbally and written.
• Skill in organizing work, making assignments, and achieving goals and objectives.
• Ability to prioritize work.
• Skill and confident with use of computers and related software applications.
• Ability to make recommendations and handle complaints and requests in a professional and calm manner.
• Ability to provide excellent customer service.

Responsibilities

• Greets visitors or patients and directs them as appropriate using the mission, vision and values of Baptist Health Care.
• Enters all patient demographics into the practice management system and continually maintains patient information in the patient record.
• Maintains accountability for appointments and scheduling patients properly on the days and times specified, as well as reminding patients of appointments. May be responsible for duties including, but not limited to, the following: coordinates and schedules appointments, ensures appointment reminders and online appointment requests are managed timely, and follows up with patients who “no-show” to reschedule appointment.
• Receives and routes incoming telephone calls in a prompt, courteous, and professional manner.
• Operates a variety of office equipment effectively.
• Maintains responsibility for smooth coordination and documentation of patient referral information.
• Works closely with Baptist Medical Group representatives, insurance companies, patients, and family members.
• Verifies health insurance eligibility and understands copays, co-insurance, and deductibles.
• Explains financial requirements to patients or responsible parties and collects patient financial portions (copays/coinsurance).
• Reconciles daily charges and payments with high degree of accuracy.

Skills

Communication skills

Organizational skills

Prioritization

Computer proficiency

Customer service

Problem handling

Education

High School Diploma or Equivalent

Job description

Baptist Health Care Corporation in Pace, FL is seeking a Medical Receptionist I for a Monday–Friday 7:30 AM–4:30 PM schedule. You will greet patients, register in the practice management system, collect demographics and insurance details, and schedule appointments.

You will verify benefits, collect copays, discuss financial requirements with patients, handle phone calls, and support referrals and authorizations as needed, ensuring accurate documentation and courteous service.